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Knowledge management in collaborative product development

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  • Björn Fagerström
  • Lars‐Erik Olsson

Abstract

Today, an increasing amount of main suppliers are using sub‐suppliers to perform different tasks in the product development process. As a result, the knowledge needed to develop a new product is distributed among many actors. Knowledge management is a comprehensive term for providing the right piece of knowledge to the right people at the right time. This paper deals mainly with the question of how knowledge is managed in collaborative product development between main and subsuppliers (system level). The results are based on a case study with one main supplier and ten of their subsuppliers, in which the main suppler develops, assembles, and delivers a whole, complex product to the customer. The study shows that the subsuppliers' knowledge and experiences are not fully utilized in their relationship with the main supplier. Finally, some different ways of working are discussed in the paper's recommendation section, to improve the knowledge exchange between main and sub‐suppliers. © Wiley Periodicals, Inc. Syst Eng 5, 274–285, 2002

Suggested Citation

  • Björn Fagerström & Lars‐Erik Olsson, 2002. "Knowledge management in collaborative product development," Systems Engineering, John Wiley & Sons, vol. 5(4), pages 274-285.
    • Handle: RePEc:wly:syseng:v:5:y:2002:i:4:p:274-285
    DOI: 10.1002/sys.10027
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    References listed on IDEAS

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    1. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
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    Cited by:

    1. A. M. M. Sharif Ullah & Jun'ichi Tamaki, 2011. "Analysis of Kano‐model‐based customer needs for product development," Systems Engineering, John Wiley & Sons, vol. 14(2), pages 154-172, June.
    2. Marcus A. Bellamy & Rahul C. Basole, 2013. "Network analysis of supply chain systems: A systematic review and future research," Systems Engineering, John Wiley & Sons, vol. 16(2), pages 235-249, June.

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