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Issues in defining human roles and interactions in systems

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  • Richard A. Newman

Abstract

This article describes the concept of human roles as an organizing principle for defining human interaction with a system. It also describes the six different roles humans can perform in terms of the Systems Engineering (SE) aspects of Human/System Integration (HSI). Four of these roles are associated with system performance and two roles are related to the development process. These two roles suggest that SE principles and practices be applied to the SE and system development processes as well as the system being developed. This paper provides a set of definitions for basic HSI concepts and for the six roles. It also discusses how people in these roles interact with the system and system environment and some of the HSI problems commonly encountered. The paper explains how use of roles as an organizing principal can aid in resolving these issues. These roles and interactions are relevant to large and small systems and all system environments. © 1999 John Wiley & Sons, Inc. Syst Eng 3: 143–155, 1999

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  • Richard A. Newman, 1999. "Issues in defining human roles and interactions in systems," Systems Engineering, John Wiley & Sons, vol. 2(3), pages 143-155.
    • Handle: RePEc:wly:syseng:v:2:y:1999:i:3:p:143-155
    DOI: 10.1002/(SICI)1520-6858(1999)2:33.0.CO;2-U
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    References listed on IDEAS

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    1. Kathleen M. Carley, 1998. "Organizational decision making and distributed information," Systems Engineering, John Wiley & Sons, vol. 1(1), pages 70-81.
    2. Andrew P. Sage & Charles L. Lynch, 1998. "Systems integration and architecting: An overview of principles, practices, and perspectives," Systems Engineering, John Wiley & Sons, vol. 1(3), pages 176-227.
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    Cited by:

    1. Alistair Sutcliffe & Brian Gault, 2004. "The ISRE method for analyzing system requirements with virtual prototypes," Systems Engineering, John Wiley & Sons, vol. 7(2), pages 123-143.

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