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Evaluating Risk Communications: Completing and Correcting Mental Models of Hazardous Processes, Part II

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  • Ann Bostrom
  • Cynthia J. Atman
  • Baruch Fischhoff
  • M. Granger Morgan

Abstract

We propose a decision‐analytic framework, called the mental models approach, for evaluating the impact of risk communications. It employs multiple evaluation methods, including think‐aloud protocol analysis, problem solving, and a true‐false test that allows respondents to express uncertainty about their answers. The approach is illustrated in empirical comparisons of three brochures about indoor radon.

Suggested Citation

  • Ann Bostrom & Cynthia J. Atman & Baruch Fischhoff & M. Granger Morgan, 1994. "Evaluating Risk Communications: Completing and Correcting Mental Models of Hazardous Processes, Part II," Risk Analysis, John Wiley & Sons, vol. 14(5), pages 789-798, October.
    • Handle: RePEc:wly:riskan:v:14:y:1994:i:5:p:789-798
    DOI: 10.1111/j.1539-6924.1994.tb00290.x
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    References listed on IDEAS

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    1. Emilie Roth & M. Granger Morgan & Baruch Fischhoff & Lester Lave & Ann Bostrom, 1990. "What Do We Know About Making Risk Comparisons?," Risk Analysis, John Wiley & Sons, vol. 10(3), pages 375-387, September.
    2. Cynthia J. Atman & Ann Bostrom & Baruch Fischhoff & M. Granger Morgan, 1994. "Designing Risk Communications: Completing and Correcting Mental Models of Hazardous Processes, Part I," Risk Analysis, John Wiley & Sons, vol. 14(5), pages 779-788, October.
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    Cited by:

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    5. Angela Bearth & Marie‐Eve Cousin & Michael Siegrist, 2016. "“The Dose Makes the Poison”: Informing Consumers About the Scientific Risk Assessment of Food Additives," Risk Analysis, John Wiley & Sons, vol. 36(1), pages 130-144, January.
    6. Klaus Wagner, 2007. "Mental Models of Flash Floods and Landslides," Risk Analysis, John Wiley & Sons, vol. 27(3), pages 671-682, June.
    7. Patrick Cox & Jörg Niewöhner & Nick Pidgeon & Simon Gerrard & Baruch Fischhoff & Donna Riley, 2003. "The Use of Mental Models in Chemical Risk Protection: Developing a Generic Workplace Methodology," Risk Analysis, John Wiley & Sons, vol. 23(2), pages 311-324, April.
    8. Branden B. Johnson, 1999. "Ethical Issues in Risk Communication: Continuing the Discussion," Risk Analysis, John Wiley & Sons, vol. 19(3), pages 335-348, June.
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    11. Cynthia J. Atman & Ann Bostrom & Baruch Fischhoff & M. Granger Morgan, 1994. "Designing Risk Communications: Completing and Correcting Mental Models of Hazardous Processes, Part I," Risk Analysis, John Wiley & Sons, vol. 14(5), pages 779-788, October.
    12. Branden B. Johnson, 2003. "Communicating Air Quality Information: Experimental Evaluation of Alternative Formats," Risk Analysis, John Wiley & Sons, vol. 23(1), pages 91-103, February.
    13. Hao‐Che Wu & Michael K. Lindell & Carla S. Prater, 2015. "Process Tracing Analysis of Hurricane Information Displays," Risk Analysis, John Wiley & Sons, vol. 35(12), pages 2202-2220, December.
    14. Teun Terpstra & Michael K. Lindell & Jan M. Gutteling, 2009. "Does Communicating (Flood) Risk Affect (Flood) Risk Perceptions? Results of a Quasi‐Experimental Study," Risk Analysis, John Wiley & Sons, vol. 29(8), pages 1141-1155, August.
    15. Maczka, Krzysztof & Chmielewski, Piotr & Jeran, Agnieszka & Matczak, Piotr & van Riper, Carena J., 2019. "The ecosystem services concept as a tool for public participation in management of Poland’s Natura 2000 network," Ecosystem Services, Elsevier, vol. 35(C), pages 173-183.
    16. Matthew D. Wood & Ann Bostrom & Todd Bridges & Igor Linkov, 2012. "Cognitive Mapping Tools: Review and Risk Management Needs," Risk Analysis, John Wiley & Sons, vol. 32(8), pages 1333-1348, August.
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    18. Nick Boase & Mathew White & William Gaze & Clare Redshaw, 2017. "Evaluating the Mental Models Approach to Developing a Risk Communication: A Scoping Review of the Evidence," Risk Analysis, John Wiley & Sons, vol. 37(11), pages 2132-2149, November.
    19. Catherine E. LePrevost & Margaret R. Blanchard & W. Gregory Cope, 2011. "The Pesticide Risk Beliefs Inventory: A Quantitative Instrument for the Assessment of Beliefs about Pesticide Risks," IJERPH, MDPI, vol. 8(6), pages 1-13, June.
    20. Jörg Niewöhner & Patrick Cox & Simon Gerrard & Nick Pidgeon, 2004. "Evaluating the Efficacy of a Mental Models Approach for Improving Occupational Chemical Risk Protection," Risk Analysis, John Wiley & Sons, vol. 24(2), pages 349-361, April.
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    22. Parnali Dhar‐Chowdhury & C. Emdad Haque & S. Michelle Driedger, 2016. "Dengue Disease Risk Mental Models in the City of Dhaka, Bangladesh: Juxtapositions and Gaps Between the Public and Experts," Risk Analysis, John Wiley & Sons, vol. 36(5), pages 874-891, May.

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