IDEAS home Printed from https://ideas.repec.org/a/wly/jocnur/v29y2020i11-12p1808-1821.html
   My bibliography  Save this article

Instruments measuring behavioural aspects of the nurse–patient relationship: A scoping review

Author

Listed:
  • Rebecca Feo
  • Tiffany Conroy
  • Rick Wiechula
  • Philippa Rasmussen
  • Alison Kitson

Abstract

Aims and objectives To identify and map tools measuring behavioural aspects of the nurse–patient relationship. Background The behaviours nurses employ to develop relationships with patients form a key part of nursing practice. Systematically measuring these behaviours provides an objective means of assessing and evaluating how nurses establish and maintain relationships with patients in a variety of settings. Whilst tools exist to measure these behaviours, little is known about their aims/scope, structure, method of development and contexts of use. Such knowledge is crucial for understanding the nature of the literature, including in which contexts and for which patient groups existing tools are suited. Design Scoping review informed by Joanna Briggs Institute methodology. Methods A database search was undertaken using CINAHL, PsycINFO, Pubmed and Embase. Primary research articles, theses and methodological papers that developed, refined and/or administered tools measuring behavioural aspects of the nurse–patient relationship, in any setting and for any patient group, were included. Tools had to measure actual not hypothetical behaviour (e.g., perceptions regarding importance). Data from included studies and tools were mapped. Results are reported in accordance with PRISMA‐ScR guidelines. Results One hundred and twenty‐seven studies, containing 35 tools, were included. The literature was characterised by substantial variability, stemming from the continued refinement of tools (e.g., reduction to short forms) but also the development of new tools that appeared to duplicate existing work and the inconsistent use of tools across studies. Conclusions The volume of tools available demonstrates the importance of measuring the nurse–patient relationship. However, the existing duplication and variability create challenges in choosing amongst the tools available and show that, as a concept, the nurse–patient relationship remains poorly understood. Relevance to clinical practice Research is required to synthesise, and assess the quality of, existing tools, enabling clinicians, leaders/managers, educators and researchers to administer appropriate tools to evaluate the nurse–patient relationship.

Suggested Citation

  • Rebecca Feo & Tiffany Conroy & Rick Wiechula & Philippa Rasmussen & Alison Kitson, 2020. "Instruments measuring behavioural aspects of the nurse–patient relationship: A scoping review," Journal of Clinical Nursing, John Wiley & Sons, vol. 29(11-12), pages 1808-1821, June.
  • Handle: RePEc:wly:jocnur:v:29:y:2020:i:11-12:p:1808-1821
    DOI: 10.1111/jocn.14947
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/jocn.14947
    Download Restriction: no

    File URL: https://libkey.io/10.1111/jocn.14947?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ozawa, Sachiko & Sripad, Pooja, 2013. "How do you measure trust in the health system? A systematic review of the literature," Social Science & Medicine, Elsevier, vol. 91(C), pages 10-14.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Smirnova, Michelle & Owens, Jennifer Gatewood, 2017. "Medicalized addiction, self-medication, or nonmedical prescription drug use? How trust figures into incarcerated women's conceptualization of illicit prescription drug use," Social Science & Medicine, Elsevier, vol. 183(C), pages 106-115.
    2. Stasiulis, Elaine & Gibson, Barbara E. & Webster, Fiona & Boydell, Katherine M., 2020. "Resisting governance and the production of trust in early psychosis intervention," Social Science & Medicine, Elsevier, vol. 253(C).
    3. Rosemarie Sheehan & Gerard Fealy, 2020. "Trust in the nurse: Findings from a survey of hospitalised children," Journal of Clinical Nursing, John Wiley & Sons, vol. 29(21-22), pages 4289-4299, November.
    4. Alam, Mohammad Zahedul & Hu, Wang & Kaium, Md Abdul & Hoque, Md Rakibul & Alam, Mirza Mohammad Didarul, 2020. "Understanding the determinants of mHealth apps adoption in Bangladesh: A SEM-Neural network approach," Technology in Society, Elsevier, vol. 61(C).
    5. Richmond, Jennifer & Boynton, Marcella H. & Ozawa, Sachiko & Muessig, Kathryn E. & Cykert, Samuel & Ribisl, Kurt M., 2022. "Development and Validation of the Trust in My Doctor, Trust in Doctors in General, and Trust in the Health Care Team Scales," Social Science & Medicine, Elsevier, vol. 298(C).
    6. Groenewegen, Peter P. & Hansen, Johan & de Jong, Judith D., 2019. "Trust in times of health reform," Health Policy, Elsevier, vol. 123(3), pages 281-287.
    7. Sunny Singh & Muskaan Chawla & Devendra Prasad & Divya Anand & Abdullah Alharbi & Wael Alosaimi, 2022. "An Improved Binomial Distribution-Based Trust Management Algorithm for Remote Patient Monitoring in WBANs," Sustainability, MDPI, vol. 14(4), pages 1-14, February.
    8. Costa-Font, Joan & Vilaplana-Prieto, Cristina, 2023. "Trusting the health system and COVID 19 restriction compliance," LSE Research Online Documents on Economics 118267, London School of Economics and Political Science, LSE Library.
    9. Christina Marie Mitcheltree, 2021. "Enhancing innovation speed through trust: a case study on reframing employee defensive routines," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-31, December.
    10. Franzén, Cecilia & Nilsson, Eva-Lotta & Norberg, Johan R. & Peterson, Tomas, 2020. "Trust as an analytical concept for the study of welfare programmes to reduce child health disparities: The case of a Swedish postnatal home visiting programme," Children and Youth Services Review, Elsevier, vol. 118(C).
    11. Chaudhary, Sanjay & Dhir, Amandeep & Ferraris, Alberto & Bertoldi, Bernando, 2021. "Trust and reputation in family businesses: A systematic literature review of past achievements and future promises," Journal of Business Research, Elsevier, vol. 137(C), pages 143-161.
    12. Yaqub, Ohid & Castle-Clarke, Sophie & Sevdalis, Nick & Chataway, Joanna, 2014. "Attitudes to vaccination: A critical review," Social Science & Medicine, Elsevier, vol. 112(C), pages 1-11.
    13. Krunoslav Nikodem & Marko Ćurković & Ana Borovečki, 2022. "Trust in the Healthcare System and Physicians in Croatia: A Survey of the General Population," IJERPH, MDPI, vol. 19(2), pages 1-18, January.
    14. Bargain, Olivier & Aminjonov, Ulugbek, 2020. "Trust and compliance to public health policies in times of COVID-19," Journal of Public Economics, Elsevier, vol. 192(C).
    15. Hamill, Heather & Hampshire, Kate & Mariwah, Simon & Amoako-Sakyi, Daniel & Kyei, Abigail & Castelli, Michele, 2019. "Managing uncertainty in medicine quality in Ghana: The cognitive and affective basis of trust in a high-risk, low-regulation context," Social Science & Medicine, Elsevier, vol. 234(C), pages 1-1.
    16. Nong, Paige & Raj, Minakshi & Trinidad, Marie Grace & Rowe, Zachary & Platt, Jodyn, 2021. "Understanding racial differences in attitudes about public health efforts during COVID-19 using an explanatory mixed methods design," Social Science & Medicine, Elsevier, vol. 287(C).
    17. Topp, Stephanie M. & Tully, Josslyn & Cummins, Rachel & Graham, Veronica & Yashadhana, Aryati & Elliott, Lana & Taylor, Sean, 2022. "Building patient trust in health systems: A qualitative study of facework in the context of the Aboriginal and Torres Strait Islander Health Worker role in Queensland, Australia," Social Science & Medicine, Elsevier, vol. 302(C).
    18. Arakelyan, Stella & Jailobaeva, Kanykey & Dakessian, Arek & Diaconu, Karin & Caperon, Lizzie & Strang, Alison & Bou-Orm, Ibrahim R. & Witter, Sophie & Ager, Alastair, 2021. "The role of trust in health-seeking for non-communicable disease services in fragile contexts: A cross-country comparative study," Social Science & Medicine, Elsevier, vol. 291(C).
    19. Mary B. Adam & Angela Donelson, 2022. "Trust is the engine of change: A conceptual model for trust building in health systems," Systems Research and Behavioral Science, Wiley Blackwell, vol. 39(1), pages 116-127, January.
    20. Imran Khan & Guo Xitong & Zeeshan Ahmad & Fakhar Shahzad, 2019. "Investigating Factors Impelling the Adoption of e-Health: A Perspective of African Expats in China," SAGE Open, , vol. 9(3), pages 21582440198, July.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:jocnur:v:29:y:2020:i:11-12:p:1808-1821. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://doi.org/10.1111/(ISSN)1365-2702 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.