Can nurse innovation improve customer perception of service quality and experience?
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DOI: 10.1111/jocn.13214
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References listed on IDEAS
- Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
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