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Job satisfaction and intention to leave: a questionnaire survey of hospital nurses in Shanghai of China

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  • Cui Liu
  • Lingjuan Zhang
  • Wenqin Ye
  • Jianying Zhu
  • Jie Cao
  • Xiaoying Lu
  • Fengping Li

Abstract

Aim. To explore nurses’ views and experiences regarding job satisfaction and their intention to leave in Shanghai. Background. The widespread nursing shortage and nurses’ high turnover rate has become a global issue. Job satisfaction is the most consistent predictor of nurses’ intention to leave and has been reported as explaining most of the variance on their intention to leave. Design. A cross‐sectional survey. Methods. A convenience sample of nurses was recruited from 19 large general hospitals in Shanghai and the research assistants distributed 2850 questionnaires to nurses. The response rate of this study was 78·95%, and 2250 nurses completed the questionnaire. Results. Regarding the overall job satisfaction, 50·2% nurses were dissatisfied and 40·4% nurses reported that they had intention to leave the current employment. Respondents’ characteristics had an impact on job satisfaction and their intention to leave. The results showed that age, marital status, work experience, overall job satisfaction, job satisfaction: extrinsic rewards, interaction, praise/recognition and control/responsibility were significant factors contributing to nurses’ intention to leave. Conclusions. The finding may be a cause of concern for hospital management and highlights the importance of the two concepts (job satisfaction and intention to leave) in Shanghai. Innovative and adaptable managerial interventions need to be taken to improve nurses’ job satisfaction and to strengthen their intention to stay. Relevance to clinical practice. Our findings outline some issues contributing to these problems and provide nurse administrators with information regarding specific influences on nurses’ job satisfaction and intention to leave in Shanghai and innovative and adaptable managerial interventions that are needed. Our findings may also provide direction for nurse managers and healthcare management to implement strategies to improve nurses’ job satisfaction and their intention to stay.

Suggested Citation

  • Cui Liu & Lingjuan Zhang & Wenqin Ye & Jianying Zhu & Jie Cao & Xiaoying Lu & Fengping Li, 2012. "Job satisfaction and intention to leave: a questionnaire survey of hospital nurses in Shanghai of China," Journal of Clinical Nursing, John Wiley & Sons, vol. 21(1‐2), pages 255-263, January.
    • Handle: RePEc:wly:jocnur:v:21:y:2012:i:1-2:p:255-263
    DOI: 10.1111/j.1365-2702.2011.03766.x
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    Cited by:

    1. Angelo Dante & Giuseppina Graceffa & Matteo Del Bello & Lorena Rizzi & Barbara Ianderca & Nadia Battistella & Teresa Bulfone & Roberta Grando & Stefania Zuliani & Anica Casetta & Alvisa Palese, 2014. "Factors influencing the choice of a nursing or a non‐nursing degree: A multicenter, cross‐sectional study," Nursing & Health Sciences, John Wiley & Sons, vol. 16(4), pages 498-505, December.
    2. Gacevic, Marijana & Santric Milicevic, Milena & Vasic, Milena & Horozovic, Vesna & Milicevic, Marko & Milic, Natasa, 2018. "The relationship between dual practice, intention to work abroad and job satisfaction: A population-based study in the Serbian public healthcare sector," Health Policy, Elsevier, vol. 122(10), pages 1132-1139.
    3. Munwar Hussain Pahi & Kamal Ab. Hamid & Nadeem Khalid, 2016. "Save Talent of Banking Sector of Pakistan: Mediating Job Satisfaction between Job Stress and Employee Turnover Intention," International Review of Management and Marketing, Econjournals, vol. 6(3), pages 617-624.
    4. Jessica Scharf & Patricia Vu-Eickmann & Jian Li & Andreas Müller & Peter Angerer & Adrian Loerbroks, 2019. "Work-Related Intervention Needs and Potential Occupational Outcomes among Medical Assistants: A Cross-Sectional Study," IJERPH, MDPI, vol. 16(13), pages 1-14, June.
    5. Xing Zhang & Micha Kaiser & Peng Nie & Alfonso Sousa-Poza, 2019. "Why are Chinese workers so unhappy? A comparative cross-national analysis of job satisfaction, job expectations, and job attributes," PLOS ONE, Public Library of Science, vol. 14(9), pages 1-16, September.
    6. Jessica G. Rainbow & Linsey M. Steege, 2019. "Transition to practice experiences of first‐ and second‐career nurses: A mixed‐methods study," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(7-8), pages 1193-1204, April.
    7. Huixuan Zhou & Xueyan Han & Juan Zhang & Jing Sun & Linlin Hu & Guangyu Hu & Shichao Wu & Pengyu Zhao & Feng Jiang & Yuanli Liu, 2018. "Job Satisfaction and Associated Factors among Medical Staff in Tertiary Public Hospitals: Results from a National Cross-Sectional Survey in China," IJERPH, MDPI, vol. 15(7), pages 1-13, July.
    8. Jeong Hye Park & Min Jung Park & Hye Young Hwang, 2019. "Intention to leave among staff nurses in small‐ and medium‐sized hospitals," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(9-10), pages 1856-1867, May.

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