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Sustainability benchmarking of European banks and financial service organizations

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  • Olaf Weber

Abstract

A benchmark study of European banks and financial service organizations is presented, inquiring into the extent to which they have integrated sustainability into their policies, strategies, products, services and processes. Using a multi‐level analysis – beginning with a screening of 127 organizations and finishing with in‐depth interviews of eight of them, approaches to integrating sustainability were analysed. Furthermore, five models for successful integration of sustainability into the banking business were found: event related integration of sustainability, sustainability as a new banking strategy, sustainability as a value driver, sustainability as a public mission and sustainability as a requirement of clients. Copyright © 2005 John Wiley & Sons, Ltd and ERP Environment.

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  • Olaf Weber, 2005. "Sustainability benchmarking of European banks and financial service organizations," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 12(2), pages 73-87, June.
    • Handle: RePEc:wly:corsem:v:12:y:2005:i:2:p:73-87
    DOI: 10.1002/csr.77
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