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Examining the role of knowledge sharing among stakeholders and firm innovation performance: Moderating role of technology usage

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  • Ranjan Chaudhuri
  • Sheshadri Chatterjee
  • Demetris Vrontis
  • Gianpaolo Basile

Abstract

Knowledge sharing is a typical activity of using different ways to share ideas, skills, expertise, and opinions among friends, family members, peers, communities, and employees. Knowledge can be shared with a firm's internal and external stakeholders, and it can improve process efficiency as well as product quality. Not many studies have examined the influence of knowledge sharing among different stakeholders of a firm and its impact on a firm's innovative performance. Also, studies that understand the role of modern technology usage in firm innovation performance are scant. Using stakeholder theory, other views, and existing literature, we have developed a theoretical model that was validated using the PLS‐SEM technique to analyze 341 respondents from different firms in India. The study demonstrates that knowledge sharing has a significant impact among stakeholders on improving firm innovation performance. The study also finds that stakeholder usage of modern technology has a significant moderating impact on the relationship between process innovation, product innovation, and innovation performance of firms.

Suggested Citation

  • Ranjan Chaudhuri & Sheshadri Chatterjee & Demetris Vrontis & Gianpaolo Basile, 2025. "Examining the role of knowledge sharing among stakeholders and firm innovation performance: Moderating role of technology usage," Business Ethics, the Environment & Responsibility, John Wiley & Sons, Ltd., vol. 34(1), pages 43-57, January.
    • Handle: RePEc:wly:buseth:v:34:y:2025:i:1:p:43-57
    DOI: 10.1111/beer.12575
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