IDEAS home Printed from https://ideas.repec.org/a/wly/buseth/v32y2023i4p1233-1246.html
   My bibliography  Save this article

The differential impact of substantive and symbolic CSR attribution on job satisfaction and turnover intention

Author

Listed:
  • Xin Chen
  • Eric Hansen
  • Jianfeng Cai
  • Jichang Xiao

Abstract

Employees have their own understandings of corporate social responsibility (CSR) motives. This study investigated whether employees' different perceptions of CSR motives, including substantive CSR attribution and symbolic CSR attribution, influence their work attitudes, job satisfaction, and turnover intention. Moreover, we explore the mediating role of person‐organization fit in the relationships among CSR attribution, job satisfaction, and turnover intention. We collected 687 responses for an overall response rate of 16%. The results of structural equation model (SEM) analyses show that substantive CSR attribution decreases employee turnover intention and that symbolic CSR attribution increases employee turnover intention. Based on these results, we provide relevant theoretical and managerial implications.

Suggested Citation

  • Xin Chen & Eric Hansen & Jianfeng Cai & Jichang Xiao, 2023. "The differential impact of substantive and symbolic CSR attribution on job satisfaction and turnover intention," Business Ethics, the Environment & Responsibility, John Wiley & Sons, Ltd., vol. 32(4), pages 1233-1246, October.
    • Handle: RePEc:wly:buseth:v:32:y:2023:i:4:p:1233-1246
    DOI: 10.1111/beer.12572
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/beer.12572
    Download Restriction: no
    File URL: https://libkey.io/10.1111/beer.12572?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:buseth:v:32:y:2023:i:4:p:1233-1246. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://onlinelibrary.wiley.com/journal/26946424 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.