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Rejoinder to ‘Modern analysis of customer satisfaction surveys: comparison of models and integrated analysis’

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  • Ron S. Kenett
  • Silvia Salini

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  • Ron S. Kenett & Silvia Salini, 2011. "Rejoinder to ‘Modern analysis of customer satisfaction surveys: comparison of models and integrated analysis’," Applied Stochastic Models in Business and Industry, John Wiley & Sons, vol. 27(5), pages 484-486, September.
    • Handle: RePEc:wly:apsmbi:v:27:y:2011:i:5:p:484-486
    DOI: 10.1002/asmb.926
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    Cited by:

    1. Paolo Castelnovo & Martina Dal Molin, 2021. "The learning mechanisms through public procurement for innovation: The case of government‐funded basic research organizations," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 92(3), pages 411-446, September.
    2. Domenico Piccolo & Rosaria Simone, 2019. "The class of cub models: statistical foundations, inferential issues and empirical evidence," Statistical Methods & Applications, Springer;Società Italiana di Statistica, vol. 28(3), pages 389-435, September.
    3. Hamed Taherdoost & Mitra Madanchian, 2021. "Empirical Modeling of Customer Satisfaction for E-Services in Cross-Border E-Commerce," Post-Print hal-03741849, HAL.
    4. Pedro Costa & Helena Rodrigues, 2024. "The ever-changing business of e-commerce-net benefits while designing a new platform for small companies," Review of Managerial Science, Springer, vol. 18(9), pages 2507-2545, September.
    5. Ron S. Kenett & Giancarlo Manzi & Carmit Rapaport & Silvia Salini, 2022. "Integrated Analysis of Behavioural and Health COVID-19 Data Combining Bayesian Networks and Structural Equation Models," IJERPH, MDPI, vol. 19(8), pages 1-26, April.

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