IDEAS home Printed from https://ideas.repec.org/a/vrs/poicbe/v18y2024i1p3343-3356n1040.html
   My bibliography  Save this article

Digital Technology as a Facilitator of Improving Organizational Performance and Workplace Satisfaction: A Bibliometric Analysis Using VOSviewer

Author

Listed:
  • Barbu Andreea

    (National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania; Academy of Romanian Scientists, Ilfov 3, 050044 Bucharest, Romania)

  • Popescu Mirona Ana-Maria

    (National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania; Academy of Romanian Scientists, Ilfov 3, 050044 Bucharest, Romania)

  • Costea-Marcu Iustina-Cristina

    (National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania; Academy of Romanian Scientists, Ilfov 3, 050044 Bucharest, Romania)

  • Militaru Gheorghe

    (National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania)

  • Deselnicu Dana Corina

    (National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania)

  • Catană Ștefan Alexandru

    (University of Bucharest, Bucharest, Romania)

Abstract

To enhance employee collaboration and streamline operations, businesses are spending more money on digital solutions in the current environment of rapid technological advancement. Employees can operate efficiently remotely by utilizing online platforms for communication and cooperation, which improves job satisfaction and organizational performance. This paper proposes to present a retrospective analysis of publications on digital technology used in the context of performance improvement and satisfaction within organizations. In this sense, a bibliometric study is carried out based on the analysis of scientific works published in the Web of Science database. The searches were carried out using the keywords "digital technology", "performance", and "satisfaction". Querying the database revealed the existence of 1005 papers, collected data being analyzed with the help of Microsoft Excel and VOSviewer software. The collected and analyzed data highlighted the existence of several clusters of publications, authors or organizations that addressed the analyzed topic. This research also indicates clusters of keywords that suggest potential directions for future research and clearly identify the impact of digital technology on organizational performance and employee or customer satisfaction. Through this bibliometric study, the authors provide valuable information from which to start those who want to investigate the digital domains, organizational performance, or satisfaction in organizations.

Suggested Citation

  • Barbu Andreea & Popescu Mirona Ana-Maria & Costea-Marcu Iustina-Cristina & Militaru Gheorghe & Deselnicu Dana Corina & Catană Ștefan Alexandru, 2024. "Digital Technology as a Facilitator of Improving Organizational Performance and Workplace Satisfaction: A Bibliometric Analysis Using VOSviewer," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 18(1), pages 3343-3356.
    • Handle: RePEc:vrs:poicbe:v:18:y:2024:i:1:p:3343-3356:n:1040
    DOI: 10.2478/picbe-2024-0273
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/picbe-2024-0273
    Download Restriction: no
    File URL: https://libkey.io/10.2478/picbe-2024-0273?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Antonio Fernández-Portillo & Nuria Ramos-Vecino & Adelaida Ramos-Mariño & Gabriel Cachón-Rodríguez, 2024. "How the digital business ecosystem affects stakeholder satisfaction: its impact on business performance," Review of Managerial Science, Springer, vol. 18(9), pages 2643-2662, September.
    2. Muhammad Qasim Memon & Yu Lu & Abdul Rehman Memon & Aasma Memon & Parveen Munshi & Syed Farman Ali Shah, 2022. "Does the Impact of Technology Sustain Students’ Satisfaction, Academic and Functional Performance: An Analysis via Interactive and Self-Regulated Learning?," Sustainability, MDPI, vol. 14(12), pages 1-19, June.
    3. Raminta Pranckutė, 2021. "Web of Science (WoS) and Scopus: The Titans of Bibliographic Information in Today’s Academic World," Publications, MDPI, vol. 9(1), pages 1-59, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Aihua Zhu & Samah Ali Mohsen Mofreh & Sultan Salem, 2023. "The Application of Language Proficiency Scales in Education Context: A Systematic Literature Review," SAGE Open, , vol. 13(3), pages 21582440231, September.
    2. Khalid Ahmed Al-Ansari & Ahmet Faruk Aysan, 2021. "More than ten years of Blockchain creation: How did we use the technology and which direction is the research heading? [Plus de dix ans de création Blockchain : Comment avons-nous utilisé la techno," Working Papers hal-03343048, HAL.
    3. Paola Alzate & Juan F. Mejía-Giraldo & Isabella Jurado & Sara Hernandez & Alexandra Novozhenina, 2024. "Research perspectives on youth social entrepreneurship: strategies, economy, and innovation," Journal of Innovation and Entrepreneurship, Springer, vol. 13(1), pages 1-22, December.
    4. Bertha Leticia Treviño-Elizondo & Heriberto García-Reyes & Rodrigo E. Peimbert-García, 2023. "A Maturity Model to Become a Smart Organization Based on Lean and Industry 4.0 Synergy," Sustainability, MDPI, vol. 15(17), pages 1-24, September.
    5. Zoltán Krajcsák, 2021. "Researcher Performance in Scopus Articles ( RPSA ) as a New Scientometric Model of Scientific Output: Tested in Business Area of V4 Countries," Publications, MDPI, vol. 9(4), pages 1-23, October.
    6. Raúl Antonio Díaz Pacheco & Ernest Benedito, 2024. "Analysis of Supply Chain Response Frameworks: A Literature Review," Logistics, MDPI, vol. 8(3), pages 1-19, June.
    7. Dušan Nikolić & Dragan Ivanović & Lidija Ivanović, 2024. "An open-source tool for merging data from multiple citation databases," Scientometrics, Springer;Akadémiai Kiadó, vol. 129(7), pages 4573-4595, July.
    8. Nash Jett D. G. Reyes & Franz Kevin F. Geronimo & Heidi B. Guerra & Lee-Hyung Kim, 2023. "Bibliometric Analysis and Comprehensive Review of Stormwater Treatment Wetlands: Global Research Trends and Existing Knowledge Gaps," Sustainability, MDPI, vol. 15(3), pages 1-23, January.
    9. Drago, Carlo & Fortuna, Fabio, 2023. "Investigating the Corporate Governance and Sustainability Relationship: A Bibliometric Analysis Using Keyword-Ensemble Community Detection," FEEM Working Papers 336985, Fondazione Eni Enrico Mattei (FEEM).
    10. Lode, M.L. & te Boveldt, G. & Coosemans, T. & Ramirez Camargo, L., 2022. "A transition perspective on Energy Communities: A systematic literature review and research agenda," Renewable and Sustainable Energy Reviews, Elsevier, vol. 163(C).
    11. Maria Lúcia Pato, 2024. "A Decade of Olive Oil Tourism: A Bibliometric Survey," Sustainability, MDPI, vol. 16(4), pages 1-14, February.
    12. Luis Francisco López-Castro & Elyn L. Solano-Charris, 2021. "Integrating Resilience and Sustainability Criteria in the Supply Chain Network Design. A Systematic Literature Review," Sustainability, MDPI, vol. 13(19), pages 1-26, September.
    13. Uchendu Eugene Chigbu & Sulaiman Olusegun Atiku & Cherley C. Du Plessis, 2023. "The Science of Literature Reviews: Searching, Identifying, Selecting, and Synthesising," Publications, MDPI, vol. 11(1), pages 1-16, January.
    14. İsmail Dönmez, 2024. "Sustainability in Educational Research: Mapping the Field with a Bibliometric Analysis," Sustainability, MDPI, vol. 16(13), pages 1-16, June.
    15. Bertha Leticia Treviño-Elizondo & Heriberto García-Reyes, 2023. "An Employee Competency Development Maturity Model for Industry 4.0 Adoption," Sustainability, MDPI, vol. 15(14), pages 1-29, July.
    16. Irma Baneviciene & Maike Andresen & Vilmante Kumpikaite-Valiuniene, 2024. "Assessing the status quo of international employees’ adjustment research, 1990–2022: a review and future research agenda," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-20, December.
    17. Erick Elysio Reis Amorim & Monique Menezes & Karoline Vitória Gonçalves Fernandes, 2022. "Urban Living Labs and Critical Infrastructure Resilience: A Global Match?," Sustainability, MDPI, vol. 14(16), pages 1-20, August.
    18. Freddy Marín-González & Sharmila Rani Moganadas & Ana Judith Paredes-Chacín & Sook Fern Yeo & Subhacini Subramaniam, 2022. "Sustainable Local Development: Consolidated Framework for Cross-Sectoral Cooperation via a Systematic Approach," Sustainability, MDPI, vol. 14(11), pages 1-33, May.
    19. Michael O’Grady & Eleni Mangina, 2022. "Adoption of Responsible Research and Innovation in Citizen Observatories," Sustainability, MDPI, vol. 14(12), pages 1-14, June.
    20. Gülcihan Aydaner & H. Aydın Okuyan, 2024. "Decentralized finance: a comparative bibliometric analysis in the Scopus and WoS databases," Future Business Journal, Springer, vol. 10(1), pages 1-24, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:poicbe:v:18:y:2024:i:1:p:3343-3356:n:1040. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.