IDEAS home Printed from https://ideas.repec.org/a/vrs/organi/v58y2025i1p20-30n1002.html
   My bibliography  Save this article

Knowledge Management Factors as Building Blocks of Quality of Care in Healthcare Systems

Author

Listed:
  • Krišelj Tadeja

    (University Medical Centre Ljubljana, Ljubljana, Slovenia)

  • Markič Mirko

    (University of Primorska, Faculty of Management, Koper, Slovenia)

  • Zoran Annmarie Gorenc

    (Faculty of Organisation Studies in Novo mesto, Novo mesto, Slovenia)

  • Kolnik Tamara Štemberger

    (Faculty of Health Sciences in Celje, Celje, Slovenia)

Abstract

Purpose The aim of the study was to review national and international professional literature on the impact of knowledge management factors on the quality of care in healthcare systems. Methodology A review of national and international professional literature was conducted using Scopus, CINAHL, ScienceDirect, and ProQuest databases to search for freely accessible scientific articles and doctoral dissertations. We searched for doctoral dissertations in the Slovenian language of the University of Primorska, the University of Ljubljana, the University of Maribor, and the electronic library of the Faculty of Organizational Studies in Novo Mesto. We further searched for doctoral dissertations in English in the PQDT Open database. We identified 201 articles and 9 doctoral dissertations. After the screening phase, we included 19 full-text articles in the study. Results We identified the following key knowledge management factors that impact the quality of patient care in the healthcare system: knowledge acquisition, knowledge sharing, knowledge application, knowledge storage, and leadership. Conclusion The literature review showed that the application of knowledge management factors contributes to more productive and efficient work within the healthcare system. Additionally, these knowledge management factors have a positive impact on the implementation of improvements, job performance, job satisfaction, and the quality of healthcare services.

Suggested Citation

  • Krišelj Tadeja & Markič Mirko & Zoran Annmarie Gorenc & Kolnik Tamara Štemberger, 2025. "Knowledge Management Factors as Building Blocks of Quality of Care in Healthcare Systems," Organizacija, Sciendo, vol. 58(1), pages 20-30.
  • Handle: RePEc:vrs:organi:v:58:y:2025:i:1:p:20-30:n:1002
    DOI: 10.2478/orga-2025-0002
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/orga-2025-0002
    Download Restriction: no

    File URL: https://libkey.io/10.2478/orga-2025-0002?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:organi:v:58:y:2025:i:1:p:20-30:n:1002. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.