Investigating the construct validity of quality measures influencing online shopping in a South African context
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DOI: 10.1515/mmcks-2017-0023
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References listed on IDEAS
- Prabha Ramseook-Munhurrun, 2012. "Perceived Service Quality In Restaurant Services: Evidence From Mauritius," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 5(3), pages 1-14.
- Thomas Srinivasan & Prashant S. Pillai & Abdul Qadir & Ravi S. Sharma, 2013. "Functional Modelling and Analysis of IDM E-Tailer Platforms," International Journal of E-Business Research (IJEBR), IGI Global, vol. 9(3), pages 38-59, July.
- Ming-Tsang Hsieh & Wen-Chin Tsao, 2014. "Reducing perceived online shopping risk to enhance loyalty: a website quality perspective," Journal of Risk Research, Taylor & Francis Journals, vol. 17(2), pages 241-261, February.
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Keywords
online shopping; website quality; system quality; information quality; service quality; South Africa;All these keywords.
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