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The Role of Organizational Culture in Commitment to Implement Total Quality Management (Case Study of Algerian Public Companies)

Author

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  • Mohamed Fellague

    (Faculty of Economics, Commerce and Management Science, University Hassiba Benbouali Of Chlef, Algeria)

Abstract

The management in TQM implies that it‘s a management approach, not just a narrow quality control or quality assurance function. Some principles and practices of TQM may differ among firms and industries, but there is unanimous agreement as to the importance of organizational culture in implementing TQM. Accordingly the objective of the paper is to empirically investigate the relationship between organizational culture and the implementation of TQM. This study limited to public companies in Algeria. The sample of study consisted (107) executives and managers who are working under functional heads. We used convenience sampling in selecting the subjects. The instrument used in the study was a survey questionnaire. The Correlation analysis explained a positive moderate relationship between organizational culture and implementation of TQM (r=0.580, p=0.000) that is culture of a (Algerian public companies) is positively related to the implementation of TQM. The study recommended increasing the interest in improving the availability levels of the organizational culture dimensions in general; and place a particular focus on the relatively low level dimensions, and the necessity to take into account realizing coherence among these dimensions in terms of the closeness of the availability levels, and lessening the deviations among these dimensions as well as among the elements of the same one dimension, due to the integrative nature among them. The study further recommended assimilating the organizational culture concept as an administrative concept by the managerial executives in the Algerian public companies, being an important foundation, upon which the success or failure of applying the TQM depends.

Suggested Citation

  • Mohamed Fellague, 2020. "The Role of Organizational Culture in Commitment to Implement Total Quality Management (Case Study of Algerian Public Companies)," Economics, Sciendo, vol. 8(2), pages 55-68, December.
    • Handle: RePEc:vrs:econom:v:8:y:2020:i:2:p:55-68:n:7
    DOI: 10.2478/eoik-2020-0016
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    References listed on IDEAS

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    More about this item

    Keywords

    organizational culture; Total Quality Management; Algerian public companies;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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