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Reveling the Interrelationship of Digital Transformation and Business Intelligence Techniques to Boost Human Capital Development

Author

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  • Alawneh Osama Mousa

    (Department of Human Recourse Management, Business School, Jadara University, Irbid, Jordan)

  • Tawalbeh Jawad

    (Department of Human Recourse Management, Business School, Jadara University, Irbid, Jordan)

  • AlOqaily Ahmed Nader

    (Department of Human Recourse Management, Business School, Jadara University, Irbid, Jordan)

Abstract

This study examines the impact of business intelligence techniques (BITs) on human capital development (HCD) within the Jordanian Securities Commission, with digital transformation explored as a mediating factor. A survey was conducted with a sample of 153 participants from various departments, and the data were analyzed using SPSS and AMOS to validate the research model. The findings indicate that business intelligence techniques serve as a critical enabler for enhancing employee knowledge-sharing and informed decision-making, which are essential for improved individual and organizational performance. Furthermore, digital transformation was found to strengthen the relationship between BITs and HCD by improving processes such as data collection, analysis, and decision-making. The study underscores the importance of aligning technological tools with human resource capabilities to adapt to technological changes and enhance organizational effectiveness. It also highlights the practical challenges organizations face in fully leveraging BITs and digital transformation for human capital development.

Suggested Citation

  • Alawneh Osama Mousa & Tawalbeh Jawad & AlOqaily Ahmed Nader, 2025. "Reveling the Interrelationship of Digital Transformation and Business Intelligence Techniques to Boost Human Capital Development," Economics, Sciendo, vol. 13(1), pages 509-524.
    • Handle: RePEc:vrs:econom:v:13:y:2025:i:1:p:509-524:n:1023
    DOI: 10.2478/eoik-2025-0024
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    More about this item

    Keywords

    Data Analytics; Knowledge Sharing; Decision-Making Processes; Organizational Performance; Technological Adaptation; Workforce Development; SPSS and AMOS Analysis;
    All these keywords.

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • C83 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Survey Methods; Sampling Methods
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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