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Knowledge Management and Organizational Culture: An Exploratory Study

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  • Li Bing
  • Zhang Jianpeng
  • Zhang Xiaoxia

Abstract

Purpose of the article Knowledge has been considered as the strategic assets and become the source of competitive advantage in organizations. Knowledge management thus receives the extraordinary attention from the top management. Many organizational factors have influences on knowledge management practices. This paper attempts to explore the empirical relationship between knowledge management and organizational culture in the specific situation of China’s commercial banking industry. Methodology/methods The relationship between knowledge management and organizational culture is quantitatively investigated by surveying bank managers. The scale of SECI modes is used to measure knowledge management process and the scale of Denison Organizational Culture Survey (DOCS) is used to measure organizational culture. We explore the underlying relationship by employing the statistical analyses such as correlation, regression and structural equation modeling. Scientific aim The research aims at testing the relationship between knowledge management and organizational culture, and furthermore if there exist linkages between cultural traits and SECI modes. Findings The results of the empirical study confirm the great and positive effect that organizational culture has on knowledge management. Different cultural traits contribute to different SECI modes. Conclusions For obtaining successful knowledge management practices in organizations, it is better to concern about the relationship between knowledge management and organizational culture. The limitation in the paper is the sampling size, which will be solved by an industry-wide survey in our future research.

Suggested Citation

  • Li Bing & Zhang Jianpeng & Zhang Xiaoxia, 2013. "Knowledge Management and Organizational Culture: An Exploratory Study," Creative and Knowledge Society, Sciendo, vol. 3(1), pages 65-77, July.
    • Handle: RePEc:vrs:crknos:v:3:y:2013:i:1:p:65-77:n:5
    DOI: 10.2478/v10212-011-0031-3
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    References listed on IDEAS

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    3. Carl F. Fey & Daniel R. Denison, 2003. "Organizational Culture And Effectiveness: Can American Theory Be Applied In Russia?," William Davidson Institute Working Papers Series 2003-598, William Davidson Institute at the University of Michigan.
    4. Fan-Chuan Tseng & Yen-Jung Fan, 2011. "Exploring the Influence of Organizational Ethical Climate on Knowledge Management," Journal of Business Ethics, Springer, vol. 101(2), pages 325-342, June.
    5. Carl F. Fey & Daniel R. Denison, 2003. "Organizational Culture and Effectiveness: Can American Theory Be Applied in Russia?," Organization Science, INFORMS, vol. 14(6), pages 686-706, December.
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