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Experimenting with Caseworker Direction: Evidence from Voucher-Funded Job Training

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  • Robert Santillano
  • Irma Perez-Johnson
  • Quinn Moore

Abstract

We experimentally study the intensity of caseworker direction given to eligible voucher recipients selecting a job-training program. Requiring counseling led some to forgo training, but those assigned to the most directive approach had higher survey-reported earnings seven years after study entry, with targeting implications: dislocated workers did no worse with optional counseling, while disadvantaged workers earned less. Although impacts on earnings were inconsistent for dislocated workers when using administrative data, they were consistent for disadvantaged workers. Finally, using simulations, we find that changing caseworker direction can have impacts that are similar in magnitude to participating in any job training.

Suggested Citation

  • Robert Santillano & Irma Perez-Johnson & Quinn Moore, 2020. "Experimenting with Caseworker Direction: Evidence from Voucher-Funded Job Training," Journal of Human Resources, University of Wisconsin Press, vol. 55(2), pages 539-565.
    • Handle: RePEc:uwp:jhriss:v:55:y:2020:i:2:p:539-565
    Note: DOI: 10.3368/jhr.55.2.0716.8057R1
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    File URL: http://jhr.uwpress.org/cgi/reprint/55/2/539
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    Cited by:

    1. Gerard J. van den Berg & Christine Dauth & Pia Homrighausen & Gesine Stephan, 2023. "Informing employees in small and medium‐sized firms about training: Results of a randomized field experiment," Economic Inquiry, Western Economic Association International, vol. 61(1), pages 162-178, January.

    More about this item

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

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