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Does Endowing a Product with Life Make One Feel More Alive? The Effect of Product Anthropomorphism on Consumer Vitality

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  • Fangyuan Chen
  • Jaideep Sengupta
  • Rashmi Adaval

Abstract

While most research in the area of product anthropomorphism examines how making products more humanlike can influence subsequent consumer reactions to those products, the present research examines how the act of anthropomorphizing products can influence consumers themselves. We propose that when consumers have an insufficient sense of either connectedness or competence, anthropomorphizing a product satisfies these deficiencies and increases vitality. Furthermore, this enhanced vitality has positive implications for individuals’ capacity to exert self-control in unrelated domains. A set of three studies provides support for these hypotheses. By demonstrating the positive effect of anthropomorphism on consumer vitality and self-control, this research illuminates the nature of anthropomorphism. In doing so, we also connect two streams of literature: one on anthropomorphism and the other on vitality, which share an inherent connection that has not been explicated by past research.

Suggested Citation

  • Fangyuan Chen & Jaideep Sengupta & Rashmi Adaval, 2018. "Does Endowing a Product with Life Make One Feel More Alive? The Effect of Product Anthropomorphism on Consumer Vitality," Journal of the Association for Consumer Research, University of Chicago Press, vol. 3(4), pages 503-513.
  • Handle: RePEc:ucp:jacres:doi:10.1086/698493
    DOI: 10.1086/698493
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    Cited by:

    1. Velasco, Franklin & Yang, Zhiyong & Janakiraman, Narayanan, 2021. "A meta-analytic investigation of consumer response to anthropomorphic appeals: The roles of product type and uncertainty avoidance," Journal of Business Research, Elsevier, vol. 131(C), pages 735-746.
    2. Huang, Jingya & Wang, Liangyan & Chan, Eugene, 2024. "When does anthropomorphism hurt? How tool anthropomorphism negatively affects consumers' rewards for tool users," Journal of Business Research, Elsevier, vol. 170(C).
    3. van Esch, Patrick & Cui, Yuanyuan (Gina) & Sledge, April & Das, Gopal & Pala, Erol, 2023. "Preference for partner or servant brand roles depends on consumers’ power distance belief," Journal of Business Research, Elsevier, vol. 162(C).
    4. Karpinska-Krakowiak, Malgorzata & Eisend, Martin, 2021. "The Effects of Animistic Thinking, Animistic Cues, and Superstitions on Brand Responses on Social Media," Journal of Interactive Marketing, Elsevier, vol. 55(C), pages 104-117.
    5. Qin, Huanyu & Xie, Zhipeng & Ding, Chen & Wang, Jingyuan & Xu, Yi, 2024. "Healing or hesitation? The impact of anthropomorphism on consumers' repair intentions for products," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).

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