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Increasing Trust in Bankers to Enhance Savings: Experimental Evidence from India

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  • Rahul Mehrotra
  • Vincent Somville
  • Lore Vandewalle

Abstract

According to economic theory, repeated interactions can play a crucial role in shaping trust. We randomly allocated people to treatments that promote interactions with bankers. Next, these people played incentivized trust games with their own banker and with an anonymous other banker. While the effect on trust in their own banker is limited, the impact on trust in other bankers is important. We also find that account savings strongly associate with trust in one’s own banker. Our experiment suggests that trust in one’s banker matters for savings but that it is more difficult to influence than trust in bankers in general.

Suggested Citation

  • Rahul Mehrotra & Vincent Somville & Lore Vandewalle, 2021. "Increasing Trust in Bankers to Enhance Savings: Experimental Evidence from India," Economic Development and Cultural Change, University of Chicago Press, vol. 69(2), pages 623-644.
    • Handle: RePEc:ucp:ecdecc:doi:10.1086/703084
    DOI: 10.1086/703084
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    Cited by:

    1. Ahmad, Syedah & Lensink, Robert & Mueller, Annika, 2023. "Uptake, use, and impact of Islamic savings: Evidence from a field experiment in Pakistan1," Journal of Development Economics, Elsevier, vol. 163(C).
    2. Pierre Bachas & Paul Gertler & Sean Higgins & Enrique Seira, 2021. "How Debit Cards Enable the Poor to Save More," Journal of Finance, American Finance Association, vol. 76(4), pages 1913-1957, August.
    3. Mathieu Couttenier & Jeremy Laurent-Lucchetti & Lore Vandewalle, 2023. "Inequality and Social Unrest in India," IHEID Working Papers 08-2023, Economics Section, The Graduate Institute of International Studies.

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