IDEAS home Printed from https://ideas.repec.org/a/tho/journl/v29y2023n1p45-58.html
   My bibliography  Save this article

Tour Bus Crashes From The Perspective Of Tour Guides

Author

Listed:
  • Aytug Arslan

    (Izmir Katip Celebi University, Faculty of Tourism, Department of Tourist Guiding, Cigli, Izmir, 35620, Turkey)

  • Gulsah Akkus

    (AIzmir Katip Celebi University,Faculty of Tourism, Department of Tourism Management, Cigli, Izmir, 35620, Turkey)

Abstract

Purpose – This study aims to understand the causes of tour bus crashes (TBCs) and related injuries, which are considered in the context of work-related accidents (WRAs). Design/Methodology/Approach – Five categories were obtained under occupational safety and health (OSH) by adopting qualitative and quantitative methods. Content analyses were employed by MAXQDA, 2020 for both open-ended survey questions and focus group interviews. Findings – TBCs and resulting injuries substantially result from i) negligence and unintentional faults of tour guides, ii) physical faults of drivers such as fatigue and insomnia, iii) physical conditions such as the environment and roads, iv) cost-orientation by travel agencies and intensive tour programs v) structural reasons such as night travels. A significant relationship was determined between the physical faults of drivers and intensive tour programs of travel agencies. Therefore, it was determined that unsafe conditions have a much higher impact than expected on TBCs. Originality of the research – TBCs were studied in the context of OSH for the first time. The study unveils the reasons behind fatal and non-fatal injuries of the TBCs by focusing on unsafe behavior and unsafe conditions.

Suggested Citation

  • Aytug Arslan & Gulsah Akkus, 2023. "Tour Bus Crashes From The Perspective Of Tour Guides," Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, vol. 29(1), pages 45-58, January.
    • Handle: RePEc:tho:journl:v:29:y:2023:n:1:p:45-58
    DOI: https://doi.org/10.20867/thm.29.1.4
    as

    Download full text from publisher

    File URL: https://hrcak.srce.hr/clanak/429228
    Download Restriction: no
    File URL: https://libkey.io/https://doi.org/10.20867/thm.29.1.4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. José I. Castillo-Manzano & Mercedes Castro-Nuño & Lourdes López-Valpuesta & Florencia V. Vassallo, 2020. "An assessment of road traffic accidents in Spain: the role of tourism," Current Issues in Tourism, Taylor & Francis Journals, vol. 23(6), pages 654-658, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Marcos à lvarez-Díaz & José María Chamorro-Rivas & Manuel González-Gómez & María Soledad Otero-Giráldez, 2024. "The impact of the COVID-19 outbreak on intra- and inter-regional domestic travel: Evidence from Spain," Tourism Economics, , vol. 30(4), pages 1039-1061, June.
    2. Castillo-Manzano, José I. & Castro-Nuño, Mercedes & Lopez-Valpuesta, Lourdes, 2024. "Planning traffic surveillance in Spain: How to optimize the management of police resources to reduce road fatalities," Evaluation and Program Planning, Elsevier, vol. 102(C).

    More about this item

    Keywords

    Occupational safety and health; tour bus crash; tour guide; unsafe behaviour; unsafe condition;
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:tho:journl:v:29:y:2023:n:1:p:45-58. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ana Montan (email available below). General contact details of provider: http://www.fthm.uniri.hr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.