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A study of two-dimensional warranty policies with preventive maintenance

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  • Yeu-Shiang Huang
  • Chia Yen

Abstract

In dealing with the effects of product deterioration in the context of reliability analysis, it may not be satisfactory to consider only the effects of time or age because usage is often another essential factor that accounts for deterioration. A two-dimensional warranty with consideration of both time and usage for deteriorating products would be more advantageous for manufacturers. In this paper, a two-dimensional warranty model in which the customer is expected to perform appropriate preventive maintenance is analyzed and the warranty policy that maximizes the manufacturers' profits is determined. The proposed approach provides manufacturers with guidelines on how to offer customers two-dimensional warranty programs with proper time and usage limits. A numerical example shows the effectiveness of the proposed approach. Sensitivity analyses are conducted to investigate the robustness of the derived optimal warranty policy.

Suggested Citation

  • Yeu-Shiang Huang & Chia Yen, 2009. "A study of two-dimensional warranty policies with preventive maintenance," IISE Transactions, Taylor & Francis Journals, vol. 41(4), pages 299-308.
    • Handle: RePEc:taf:uiiexx:v:41:y:2009:i:4:p:299-308
    DOI: 10.1080/07408170802432967
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    Cited by:

    1. Huang, Yeu-Shiang & Huang, Chao-Da & Ho, Jyh-Wen, 2017. "A customized two-dimensional extended warranty with preventive maintenance," European Journal of Operational Research, Elsevier, vol. 257(3), pages 971-978.
    2. Wang, Xiaolin & Li, Lishuai & Xie, Min, 2020. "An unpunctual preventive maintenance policy under two-dimensional warranty," European Journal of Operational Research, Elsevier, vol. 282(1), pages 304-318.
    3. Sidibe, I.B. & Khatab, A. & Diallo, C. & Kassambara, A., 2017. "Preventive maintenance optimization for a stochastically degrading system with a random initial age," Reliability Engineering and System Safety, Elsevier, vol. 159(C), pages 255-263.
    4. Shafiee, Mahmood & Chukova, Stefanka, 2013. "Maintenance models in warranty: A literature review," European Journal of Operational Research, Elsevier, vol. 229(3), pages 561-572.
    5. Wang, Jinting & Zhou, Zhuang & Peng, Hao, 2017. "Flexible decision models for a two-dimensional warranty policy with periodic preventive maintenance," Reliability Engineering and System Safety, Elsevier, vol. 162(C), pages 14-27.
    6. Ali Salmasnia & Amin Yazdekhasti, 2017. "A bi-objective model to optimize periodic preventive maintenance strategy during warranty period by considering customer satisfaction," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 8(4), pages 770-781, December.
    7. Rezapour, Shabnam & Allen, Janet K. & Mistree, Farrokh, 2016. "Reliable product-service supply chains for repairable products," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 95(C), pages 299-321.
    8. Huang, Yeu-Shiang & Ho, Jyh-Wen & Hung, Jin-Wei & Tseng, Tzu-Liang (Bill), 2021. "A customized warranty model by considering multi-usage levels for the leasing industry," Reliability Engineering and System Safety, Elsevier, vol. 215(C).
    9. Ram Niwas & M. S. Kadyan, 2022. "A bi-objective inspection policy for a repairable engineering system with failure free warranty," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(2), pages 881-891, April.
    10. Hamidi, Maryam & Liao, Haitao & Szidarovszky, Ferenc, 2016. "Non-cooperative and cooperative game-theoretic models for usage-based lease contracts," European Journal of Operational Research, Elsevier, vol. 255(1), pages 163-174.
    11. Doyen, L., 2012. "Reliability analysis and joint assessment of Brown–Proschan preventive maintenance efficiency and intrinsic wear-out," Computational Statistics & Data Analysis, Elsevier, vol. 56(12), pages 4433-4449.
    12. Wu, Jun & Xie, Min & Adam Ng, Tsan Sheng, 2011. "On a general periodic preventive maintenance policy incorporating warranty contracts and system ageing losses," International Journal of Production Economics, Elsevier, vol. 129(1), pages 102-110, January.
    13. Doyen, L., 2014. "Semi-parametric estimation of Brown–Proschan preventive maintenance effects and intrinsic wear-out," Computational Statistics & Data Analysis, Elsevier, vol. 77(C), pages 206-222.
    14. Yukun Wang & Yiliu Liu & Aibo Zhang, 2019. "Preventive maintenance optimization for repairable products considering two-dimensional warranty and customer satisfaction," Journal of Risk and Reliability, , vol. 233(4), pages 553-566, August.
    15. Peng, Shizhe & Jiang, Wei & Wei, Lai & Wang, Xiao-Lin, 2022. "A new cost-sharing preventive maintenance program under two-dimensional warranty," International Journal of Production Economics, Elsevier, vol. 254(C).
    16. M Shafiee & M Finkelstein & S Chukova, 2011. "Burn-in and imperfect preventive maintenance strategies for warranted products," Journal of Risk and Reliability, , vol. 225(2), pages 211-218, June.
    17. Xiaolin Wang & Wei Xie, 2018. "Two-dimensional warranty: A literature review," Journal of Risk and Reliability, , vol. 232(3), pages 284-307, June.
    18. Chun Su & Longfei Cheng, 2019. "Two-dimensional preventive maintenance optimum for equipment sold with availability-based warranty," Journal of Risk and Reliability, , vol. 233(4), pages 648-657, August.
    19. Huang, Yeu-Shiang & Gau, Wei-Yo & Ho, Jyh-Wen, 2015. "Cost analysis of two-dimensional warranty for products with periodic preventive maintenance," Reliability Engineering and System Safety, Elsevier, vol. 134(C), pages 51-58.

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