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An innovative decision-making framework for evaluating transportation service providers based on sustainable criteria

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  • Ananna Paul
  • Md. Abdul Moktadir
  • Sanjoy Kumar Paul

Abstract

Evaluating transportation service providers is an applied and multi-criteria decision-making problem. To ensure supply chain sustainability, it is important to consider all sustainable criteria for assessing and evaluating transport service providers. This paper aims to develop a new decision-making framework to evaluate transport service providers considering sustainable criteria from economic, environmental, social and operational aspects. The decision-making framework integrates both qualitative expert opinion and quantitative best-worst method (BWM) and VIsekriterijumska optimizacija i KOmpromisno Resenje (VIKOR) method. The developed framework contributes to the academic literature by expanding the knowledge in supply chain sustainability by considering all possible sustainable criteria and integrating both qualitative and quantitative methods for evaluating transport service providers. This study also contributes to practice by developing a decision support tool, by which decision-makers can make an accurate, systematic and prompt decision to identify and assess sustainable criteria and to evaluate the priority of different transport service providers.

Suggested Citation

  • Ananna Paul & Md. Abdul Moktadir & Sanjoy Kumar Paul, 2020. "An innovative decision-making framework for evaluating transportation service providers based on sustainable criteria," International Journal of Production Research, Taylor & Francis Journals, vol. 58(24), pages 7334-7352, December.
    • Handle: RePEc:taf:tprsxx:v:58:y:2020:i:24:p:7334-7352
    DOI: 10.1080/00207543.2019.1652779
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    File URL: http://hdl.handle.net/10.1080/00207543.2019.1652779
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    Citations

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    Cited by:

    1. Ananna Paul & Nagesh Shukla & Sanjoy Kumar Paul & Andrea Trianni, 2021. "Sustainable Supply Chain Management and Multi-Criteria Decision-Making Methods: A Systematic Review," Sustainability, MDPI, vol. 13(13), pages 1-28, June.
    2. Aquib Irteza Reshad & Tasnia Biswas & Renu Agarwal & Sanjoy Kumar Paul & Abdullahil Azeem, 2023. "Evaluating barriers and strategies to sustainable supply chain risk management in the context of an emerging economy," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4315-4334, November.
    3. Indre Siksnelyte-Butkiene & Dalia Streimikiene, 2022. "Sustainable Development of Road Transport in the EU: Multi-Criteria Analysis of Countries’ Achievements," Energies, MDPI, vol. 15(21), pages 1-25, November.
    4. Hao Wang & Quan Liu & Hongyang Zhang & Yinlong Jin & Wenzhen Yu, 2022. "A Two-Stage Decision-Making Method Based on WebGIS for Bulk Material Transportation of Hydropower Construction," Energies, MDPI, vol. 15(5), pages 1-21, February.
    5. Wu, Qun & Liu, Xinwang & Qin, Jindong & Zhou, Ligang & Mardani, Abbas & Deveci, Muhammet, 2022. "An integrated multi-criteria decision-making and multi-objective optimization model for socially responsible portfolio selection," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    6. Ashish Dwivedi & Sanjoy Kumar Paul, 2022. "A framework for digital supply chains in the era of circular economy: Implications on environmental sustainability," Business Strategy and the Environment, Wiley Blackwell, vol. 31(4), pages 1249-1274, May.

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