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Cost-benefit AHPSort for performance analysis of offshore providers

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  • Alessio Ishizaka
  • Cristina López

Abstract

The performance of a company is largely affected by that of its providers as they are a direct factor that determines product prices, flexibility and quality. It is, therefore, important to measure their performance. Several aspects need to be measured but traditional multi-criteria decision methods (MCDM) do not benchmark but only rank providers. Multi-criteria decision sorting methods are well indicated to benchmark activities into classes. In this paper, we present a modification of the AHPSort sorting method, where cost and benefit criteria are kept separate for a better and easier comparison. A case study in the aerospace industry will illustrate the efficacy of the new Cost-Benefit AHPSort method. The results will help managers to make specific decisions concerning their current offshore providers. They will also give valuable feedback for providers in order to improve their performance. Additionally, the findings enable a definition of benchmarking that will support future evaluations.

Suggested Citation

  • Alessio Ishizaka & Cristina López, 2019. "Cost-benefit AHPSort for performance analysis of offshore providers," International Journal of Production Research, Taylor & Francis Journals, vol. 57(13), pages 4261-4277, July.
    • Handle: RePEc:taf:tprsxx:v:57:y:2019:i:13:p:4261-4277
    DOI: 10.1080/00207543.2018.1509393
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    Cited by:

    1. Zhang, Jietao & Tu, Yan & Liu, Jun & Liu, Liyi & Li, Zongmin, 2022. "Regional public transportation safety risk grading assessment under time dimension: A case study of Chinese mainland," Transport Policy, Elsevier, vol. 126(C), pages 343-354.
    2. Alessio Ishizaka & Sajid Siraj, 2020. "Interactive consistency correction in the analytic hierarchy process to preserve ranks," Decisions in Economics and Finance, Springer;Associazione per la Matematica, vol. 43(2), pages 443-464, December.
    3. Liang, Decui & Fu, Yuanyuan & Ishizaka, Alessio, 2023. "A consensual group ELECTRE-SORT approach considering the incomparable classes with the application of machine maintenance strategy assignment," Omega, Elsevier, vol. 118(C).
    4. Wang, Liang & Zhang, Zi-Xin & Ishizaka, Alessio & Wang, Ying-Ming & Martínez, Luis, 2023. "TODIMSort: A TODIM based method for sorting problems," Omega, Elsevier, vol. 115(C).

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