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Business sustainability and corporate social responsibility: case studies of three gas operators in China

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  • E.W.T. Ngai
  • Chuck C.H. Law
  • Carlos W.H. Lo
  • J.K.L. Poon
  • Shanshan Peng

Abstract

This study investigates the corporate social responsibility (CSR) practices of three gas operators in China and the benefits resulting from these practices. The current paper provides the proposed conceptual framework, literature review of CSR theories and prior research on the experiences of companies operating in various sectors. Data from in-depth case studies of the three gas distributors in Mainland China are collected, analysed and summarised. The three gas distributors proactively developed their respective CSR objectives and engaged in CSR practices in many dimensions that related to employees, consumers, investors, community and the environment. Consequently, the benefits realised for various stakeholders and for the three companies include high-quality products and service offerings, reliable and efficient supply chain, stable cash flow, loyal customer bases, positive social image and reputation, and overall top firm’s performance. On the bases of the literature review and case analysis, implications that focus on two areas are derived and presented in this paper. Governments and other nonprofit organisations such as professional associations and trade unions play their respective roles in CSR. Government authorities can shape the CSR practices of business enterprises by providing a legal framework and related policies to guide company practices.

Suggested Citation

  • E.W.T. Ngai & Chuck C.H. Law & Carlos W.H. Lo & J.K.L. Poon & Shanshan Peng, 2018. "Business sustainability and corporate social responsibility: case studies of three gas operators in China," International Journal of Production Research, Taylor & Francis Journals, vol. 56(1-2), pages 660-676, January.
  • Handle: RePEc:taf:tprsxx:v:56:y:2018:i:1-2:p:660-676
    DOI: 10.1080/00207543.2017.1387303
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    Cited by:

    1. Jun Wang & Rui Ma & Xinman Lu & Baoqin Yu, 2022. "Emission reduction cooperation in a dynamic supply chain with competitive retailers," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(12), pages 14261-14297, December.
    2. Febrian Kwarto & Nunuy Nurafiah & Harry Suharman & Muhammad Dahlan, 2024. "The potential bias for sustainability reporting of global upstream oil and gas companies: a systematic literature review of the evidence," Management Review Quarterly, Springer, vol. 74(1), pages 35-64, February.
    3. John Wiredu & Qian Yang & Agyemang Kwasi Sampene & Bright Akwasi Gyamfi & Simplice A. Asongu, 2024. "The effect of green supply chain management practices on corporate environmental performance: Does supply chain competitive advantage matter?," Business Strategy and the Environment, Wiley Blackwell, vol. 33(3), pages 2578-2599, March.
    4. Maryam Afghah & Seyed Mojtaba Sajadi & Seyed Mostafa Razavi & Mohammadreza Taghizadeh‐Yazdi, 2023. "Hard dimensions evaluation in sustainable supply chain management for environmentally adaptive and mitigated adverse eco‐effect environmental policies," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 5044-5067, November.
    5. Eduardo Ordonez‐Ponce & David Talbot, 2023. "Multinational enterprises' sustainability practices and focus on developing countries: Contributions and unexpected results of SDG implementation," Journal of International Development, John Wiley & Sons, Ltd., vol. 35(2), pages 201-232, March.
    6. Yong Liu & Qian Xu & Zhi‐yang Liu, 2020. "A coordination mechanism through value‐added profit distribution in a supply chain considering corporate social responsibility," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(4), pages 586-598, June.
    7. Dessi, F. & Ariccio, S. & Albers, T. & Alves, S. & Ludovico, N. & Bonaiuto, M., 2022. "Sustainable technology acceptability: Mapping technological, contextual, and social-psychological determinants of EU stakeholders’ biofuel acceptance," Renewable and Sustainable Energy Reviews, Elsevier, vol. 158(C).
    8. Luis Enrique Valdez-Juárez & Dolores Gallardo-Vázquez & Elva Alicia Ramos-Escobar, 2018. "CSR and the Supply Chain: Effects on the Results of SMEs," Sustainability, MDPI, vol. 10(7), pages 1-27, July.

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