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Impact of visual performance management systems on the performance management practices of organisations

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  • Umit Bititci
  • Paola Cocca
  • Aylin Ates

Abstract

The purpose of this paper was to explore how visual strategy and performance management techniques impact performance measurement and management practices of organisations. A novel visual performance management approach is developed and implemented in qualitative case studies with seven manufacturing SMEs across Europe. The implementation cases demonstrate that visual management systems serve to support ongoing strategy development and implementation, facilitate performance measurement and review, enable people engagement, improve internal and external communication, enhance collaboration and integration, support the development of a continuous improvement culture and foster innovation. Additional explorative and longitudinal research is required to understand the long-term impact of such approaches in both small and larger organisations.

Suggested Citation

  • Umit Bititci & Paola Cocca & Aylin Ates, 2016. "Impact of visual performance management systems on the performance management practices of organisations," International Journal of Production Research, Taylor & Francis Journals, vol. 54(6), pages 1571-1593, March.
    • Handle: RePEc:taf:tprsxx:v:54:y:2016:i:6:p:1571-1593
    DOI: 10.1080/00207543.2015.1005770
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    Cited by:

    1. Ivo Hristov & Antonio Chirico & Riccardo Camilli, 2022. "The role of Key Performance Indicators as a performance management tool in implementing corporate strategies: A critical review of the literature," FINANCIAL REPORTING, FrancoAngeli Editore, vol. 2022(1), pages 117-151.
    2. Tor Helge Aas & Ahmad Alaassar, 2018. "The Impact Of Visual Performance Management On Decision-Making In The Entrepreneurial Process," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(05), pages 1-14, June.
    3. Fabienne Garcia, 2021. "Virtual OBEYA for collaboration in supply chain projects," Post-Print halshs-03521402, HAL.

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