IDEAS home Printed from https://ideas.repec.org/a/taf/tprsxx/v54y2016i18p5480-5498.html
   My bibliography  Save this article

An empirical investigation of knowledge management competence for enterprise resource planning systems success: insights from Jordan

Author

Listed:
  • Mahmoud Mohammad Migdadi
  • Mohammed Khair Saleem Abu Zaid

Abstract

The primary objective of the study reported herein is to empirically test the implicit, positive relationships between ERP-related Knowledge Management Competence (KM-competence; knowledge creation, knowledge retention, knowledge transfer, and knowledge application) dimensions and the extended Enterprise Resource Planning System Success construct (ERP system success; individual impact, workgroup impact, organisational impact, information quality, system quality, and vender/consultant quality). Data were collected from 173 of business and IT managers in 455 organisations in Jordan. Statistical techniques employed included confirmatory factor analysis to examine validity of the measurement model, and structural equation modelling using AMOS 16.0 is also utilised to test the hypotheses. The results of analysis show there is a positive significant impact of ERP knowledge creation on ERP success. Also, ERP knowledge retention positively and significantly affects ERP system success. Moreover, ERP knowledge transfer positively and significantly influence ERP system success. Furthermore, ERP knowledge application has positive effect on ERP system success. The results also indicate that ERP success construct is robust since all six observed variables are strongly loaded to the latent variable. Research limitations as well as implications for practice and research are discussed.

Suggested Citation

  • Mahmoud Mohammad Migdadi & Mohammed Khair Saleem Abu Zaid, 2016. "An empirical investigation of knowledge management competence for enterprise resource planning systems success: insights from Jordan," International Journal of Production Research, Taylor & Francis Journals, vol. 54(18), pages 5480-5498, September.
  • Handle: RePEc:taf:tprsxx:v:54:y:2016:i:18:p:5480-5498
    DOI: 10.1080/00207543.2016.1161254
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/00207543.2016.1161254
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/00207543.2016.1161254?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ehsan Samiei & Jafar Habibi, 2020. "The Mutual Relation Between Enterprise Resource Planning and Knowledge Management: A Review," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 53-66, March.
    2. Angel P. M. Robot & Sisca Beatrix Kairupan & Marthinus Mandagi, 2021. "Human Resources Competence in The Field of Tourism Destination Development Tomohon City Tourism Department," Technium Social Sciences Journal, Technium Science, vol. 22(1), pages 69-79, August.
    3. Acar, M. Fatih & Tarim, Merve & Zaim, Halil & Zaim, Selim & Delen, Dursun, 2017. "Knowledge management and ERP: Complementary or contradictory?," International Journal of Information Management, Elsevier, vol. 37(6), pages 703-712.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tprsxx:v:54:y:2016:i:18:p:5480-5498. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/TPRS20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.