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Supplier quality development: A review of literature and industry practices

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  • Khosrow Noshad
  • Anjali Awasthi

Abstract

Managing quality of suppliers is of prime importance in supply chains to minimise costs arising due to poor-quality products and services. Supplier quality development (SQD) is a strategic quality development activity for increasing quality, reliability and efficiency of suppliers. This paper reports results of review on the academic literature and industrial practices on SQD in order to find main concepts, steps, prevalent methodologies, tools and techniques, and best practices. We reviewed 177 papers from years 1980–2013 including 22 company manuals for conducting this study. The proposed review assists readers in developing a better understanding of SQD, involved processes and their key elements, tools and techniques used, challenges in supplier quality management, best practices from academics and industry, and open research problems in SQD that require detailed investigation.

Suggested Citation

  • Khosrow Noshad & Anjali Awasthi, 2015. "Supplier quality development: A review of literature and industry practices," International Journal of Production Research, Taylor & Francis Journals, vol. 53(2), pages 466-487, January.
    • Handle: RePEc:taf:tprsxx:v:53:y:2015:i:2:p:466-487
    DOI: 10.1080/00207543.2014.954679
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    Cited by:

    1. Jääskeläinen, Aki, 2021. "The relational outcomes of performance management in buyer-supplier relationships," International Journal of Production Economics, Elsevier, vol. 232(C).
    2. Madjid Tavana & Salman Nazari-Shirkouhi & Hamidreza Farzaneh Kholghabad, 2021. "An integrated quality and resilience engineering framework in healthcare with Z-number data envelopment analysis," Health Care Management Science, Springer, vol. 24(4), pages 768-785, December.
    3. Glock, Christoph H. & Grosse, Eric H. & Ries, Jörg M., 2017. "Reprint of “Decision support models for supplier development: Systematic literature review and research agenda”," International Journal of Production Economics, Elsevier, vol. 194(C), pages 246-260.
    4. Handson Claudio Dias Pimenta & Peter Ball & Konstantinos Salonitis, 2021. "Supply chain environmental and social sustainability practice diffusion: Bibliometrics, content analysis and conceptual framework," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(6), pages 1870-1890, November.

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