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Warehouse performance measurement: a literature review

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  • Francielly Hedler Staudt
  • Gülgün Alpan
  • Maria Di Mascolo
  • Carlos M. Taboada Rodriguez

Abstract

As the supply chains get more complex, the variety of indicators and tools to measure warehouse performance has also increased. Furthermore, the metrics that are used for performance evaluation are assessed in different manners and hence there is not clear definition for some of these metrics. To address these issues, this literature review focuses on operational warehouse performance measurement, for which the warehouse managers need to carry out periodic analysis. Using the content analysis method, performance indicators are acquired from selected papers and are classified according to time, cost, quality and productivity dimensions. The contributions of this literature review are as follows: we present a synthesis of the literature on operational warehouse performance, we provide the definitions for the performance indicators and a framework to demonstrate their boundaries and, finally, based on the literature analysis, we also provide some discussions on current trends in warehouses and propose future research directions on warehouse performance evaluation.

Suggested Citation

  • Francielly Hedler Staudt & Gülgün Alpan & Maria Di Mascolo & Carlos M. Taboada Rodriguez, 2015. "Warehouse performance measurement: a literature review," International Journal of Production Research, Taylor & Francis Journals, vol. 53(18), pages 5524-5544, September.
    • Handle: RePEc:taf:tprsxx:v:53:y:2015:i:18:p:5524-5544
    DOI: 10.1080/00207543.2015.1030466
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    Citations

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    Cited by:

    1. Govindan, Kannan & Kannan, Devika & Jørgensen, Thomas Ballegård & Nielsen, Tim Straarup, 2022. "Supply Chain 4.0 performance measurement: A systematic literature review, framework development, and empirical evidence," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).
    2. Onal, Sevilay & Zhu, Wen & Das, Sanchoy, 2023. "Order picking heuristics for online order fulfillment warehouses with explosive storage," International Journal of Production Economics, Elsevier, vol. 256(C).
    3. I. Kudelska & G. Pawłowski, 2020. "Influence of assortment allocation management in the warehouse on the human workload," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 28(2), pages 779-795, June.
    4. de Jesus Pacheco, Diego Augusto & Møller Clausen, Daniel & Bumann, Jendrik, 2023. "A multi-method approach for reducing operational wastes in distribution warehouses," International Journal of Production Economics, Elsevier, vol. 256(C).
    5. Zhang, Jingran & Onal, Sevilay & Das, Sanchoy, 2020. "The dynamic stocking location problem – Dispersing inventory in fulfillment warehouses with explosive storage," International Journal of Production Economics, Elsevier, vol. 224(C).
    6. van Gils, Teun & Ramaekers, Katrien & Caris, An & de Koster, René B.M., 2018. "Designing efficient order picking systems by combining planning problems: State-of-the-art classification and review," European Journal of Operational Research, Elsevier, vol. 267(1), pages 1-15.
    7. Abdullah M. Barasin & Ammar Y. Alqahtani & Anas A. Makki, 2024. "Performance Evaluation of Retail Warehouses: A Combined MCDM Approach Using G-BWM and RATMI," Logistics, MDPI, vol. 8(1), pages 1-23, January.
    8. Bitterling, Cristian & Koreis, Jonas & Loske, Dominik & Klumpp, Matthias, 2022. "Comparing manual and automated production and picking systems," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Jahn, Carlos & Blecker, Thorsten & Ringle, Christian M. (ed.), Changing Tides: The New Role of Resilience and Sustainability in Logistics and Supply Chain Management – Innovative Approaches for the Shift to a New , volume 33, pages 327-350, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.

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