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The interplay between individual and collective knowledge: technologies for organisational learning and knowledge building

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  • Joachim Kimmerle
  • Ulrike Cress
  • Christoph Held

Abstract

This article presents a framework model that defines knowledge building as a co-evolution of cognitive and social systems. Our model brings together Nonaka's knowledge-creating theory and Luhmann's systems theory. It is demonstrated how collaborative knowledge building may occur – in an ideal situation – within an organisation, when people interact with each other using shared digital artefacts. For this purpose, three different technologies are introduced as examples: social-tagging systems, pattern-based task-management systems, and wikis. These examples have been chosen to demonstrate that knowledge building can occur with respect to both declarative and procedural knowledge. The differences and similarities between these technologies, as far as their potential for organisational knowledge building is concerned, are discussed in the light of the framework model.

Suggested Citation

  • Joachim Kimmerle & Ulrike Cress & Christoph Held, 2010. "The interplay between individual and collective knowledge: technologies for organisational learning and knowledge building," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 8(1), pages 33-44, March.
    • Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:33-44
    DOI: 10.1057/kmrp.2009.36
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    Cited by:

    1. Akwaowo, Raphael Reuben & Kalio, Tamuno-Iduabia Sobie, 2021. "Organisational Learning and Learning Organization: A Review of Theories," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(08), pages 562-575, August.
    2. Anlan Chen & Yong Lin & Marcello Mariani & Yongyi Shou & Yufeng Zhang, 2023. "Entrepreneurial growth in digital business ecosystems: an integrated framework blending the knowledge-based view of the firm and business ecosystems," The Journal of Technology Transfer, Springer, vol. 48(5), pages 1628-1653, October.

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