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On studying organizational knowledge

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  • Gerardo Patriotta

Abstract

There is a sense of incompleteness pervading today's conceptualizations of knowledge in organizations. While the theorizing on knowledge from different disciplinary perspectives and intellectual foci has produced a vast and diversified body of literature on the subject, the proliferation of organizational knowledge theories has not been accompanied by a parallel development of methodologies for studying knowledge empirically. Following the tenets of the phenomenological method, this paper develops a framework to conduct description and observation of knowledge-based phenomena in organizational settings. Such framework is based on three methodological lenses: time, breakdowns, and narratives. The three lenses provide operational devices to disentangle organizational knowledge from the tacit background against which it is utilized on a day-to-day basis.

Suggested Citation

  • Gerardo Patriotta, 2004. "On studying organizational knowledge," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 2(1), pages 3-12, April.
    • Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:3-12
    DOI: 10.1057/palgrave.kmrp.8500017
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