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Knowledge Management in PCS-enabled ports: an assessment of the barriers

Author

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  • Pierluigi Zerbino
  • Davide Aloini
  • Riccardo Dulmin
  • Valeria Mininno

Abstract

Literature lacks works that investigate Knowledge Management (KM) from an interdisciplinary point of view and that deepen barriers to KM in a Supply Chain context. Thus, with the purpose to cope with this dearth, we singled out 75 barriers to KM adoption and/or development by means of an in-depth up-to-date systematic literature review. The review was conducted according to a review matrix we developed for steering the inquiry and for classifying its results in six clusters. By pointing out the similarities between KM Systems and Port Community Systems (PCSs), we assessed the relevance of these clusters in a PCS-enabled port area through a Focus Group. The main evidences show that strategic, organisational, and technological barriers could be the most relevant ones in this context, while other acknowledged barriers may be less important. These results provide a first contribution to the aforementioned shortages, propose solutions for overcoming the KM barriers, and pave the way for further research on KM in logistics and in PCS-enabled port communities.

Suggested Citation

  • Pierluigi Zerbino & Davide Aloini & Riccardo Dulmin & Valeria Mininno, 2018. "Knowledge Management in PCS-enabled ports: an assessment of the barriers," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 16(4), pages 435-450, October.
    • Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:435-450
    DOI: 10.1080/14778238.2018.1473830
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