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Web knowledge sharing and its effect on innovation: an empirical investigation in SMEs

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  • Pedro Soto-Acosta
  • Ricardo Colomo-Palacios
  • Simona Popa

Abstract

This paper extends previous studies on knowledge management by analysing factors affecting Web Knowledge Sharing (WKS) in small- and medium-sized enterprises (SMEs). In addition, the impact of WKS on organizational innovation and the moderating effect of IT skills on this relation are analysed. Grounded in the technology-organization-environment (TOE) theory and the resource-based view (RBV), this paper develops an integrative research model, which analyses these relations using structural equation modelling on a data set of 535 Spanish SMEs. Results suggest that technological and organizational factors – IT expertise and commitment-based human resources practices – positively influence WKS, while the contrary is found for environmental factors (customer power). In addition, results show that WKS contributes positively to organizational innovation, though support for the moderating effect of IT skills in this relation is not found. The main conclusions of this research can be valuable to SMEs that use or intend to use Internet technologies for knowledge management.

Suggested Citation

  • Pedro Soto-Acosta & Ricardo Colomo-Palacios & Simona Popa, 2014. "Web knowledge sharing and its effect on innovation: an empirical investigation in SMEs," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 12(1), pages 103-113, February.
    • Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:103-113
    DOI: 10.1057/kmrp.2013.31
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    Cited by:

    1. Susanne Durst & Samuel Foli & Ingi Runar Edvardsson, 2024. "A systematic literature review on knowledge management in SMEs: current trends and future directions," Management Review Quarterly, Springer, vol. 74(1), pages 263-288, February.
    2. Fazal ur Rehman & Hishamuddin Ismail & Basheer M Al Ghazali & Muhammad Mujtaba Asad & Muhammad Saeed Shahbaz & Ali Zeb, 2021. "Knowledge management process, knowledge based innovation: Does academic researcher’s productivity mediate during the pandemic of covid-19?," PLOS ONE, Public Library of Science, vol. 16(12), pages 1-20, December.

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