IDEAS home Printed from https://ideas.repec.org/a/taf/tkmrxx/v11y2013i4p374-388.html
   My bibliography  Save this article

Knowledge creation and competitive advantage in turbulent environments: a process model of organizational learning

Author

Listed:
  • María P Salmador
  • Juan Florín

Abstract

This qualitative longitudinal study observed the strategy process of several Spanish banks at the turn of the century, where the industry was undergoing a structural transformation due to the threat of Internet banking. We develop a model of organizational learning informed by an integration of findings from a qualitative study with theoretical perspectives from the strategy, knowledge creation, and learning literatures. The model is then used to compare and contrast the different learning processes that led these banks to the development and implementation of diverse Internet banking strategies, and to draw preliminary conclusions regarding the potential relationships between the learning processes used, the strategies chosen, and their performance outcomes.

Suggested Citation

  • María P Salmador & Juan Florín, 2013. "Knowledge creation and competitive advantage in turbulent environments: a process model of organizational learning," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 11(4), pages 374-388, November.
    • Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:374-388
    DOI: 10.1057/kmrp.2012.33
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1057/kmrp.2012.33
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/kmrp.2012.33?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Guilherme Luz Tortorella & Flavio S. Fogliatto & Michel J. Anzanello & Alejandro Mac Cawley Vergara & Roberto Vassolo & Jose Arturo Garza-Reyes, 2023. "Modeling the impact of industry 4.0 base technologies on the development of organizational learning capabilities," Operations Management Research, Springer, vol. 16(3), pages 1091-1104, September.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:374-388. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/tkmr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.