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Structuring organisational information analysis through Viable System Model knowledge domains

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  • Gary Preece
  • Duncan Shaw

Abstract

Operational Research (OR) has delivered significant benefits to the analysis of information across organisations, not least from Soft Systems Methodology, yet the potential of many other OR methods are only partially reported in OR journals. For example, the Viable System Model (VSM) offers useful analytical structures for organisational information analysis but is largely overlooked. This paper explores organisational information through a VSM analysis. To do this we analyse four case studies using a Knowledge Domain model to focus on the presence of types of organisational information that ensure “viability.” Our work demonstrates the capability that this model has to support information analysis, and identifies additions to strengthen its utility. Specifically, the research contributes to OR theory by identifying additional information requirements and structures to enhance organisational viability, as well as generating new understanding about relationships of viable information within systems.

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  • Gary Preece & Duncan Shaw, 2019. "Structuring organisational information analysis through Viable System Model knowledge domains," Journal of the Operational Research Society, Taylor & Francis Journals, vol. 70(2), pages 338-352, February.
    • Handle: RePEc:taf:tjorxx:v:70:y:2019:i:2:p:338-352
    DOI: 10.1080/01605682.2018.1442131
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    Cited by:

    1. Vrontis, Demetris & Basile, Gianpaolo & Simona Andreano, M. & Mazzitelli, Andrea & Papasolomou, Ioanna, 2020. "The profile of innovation driven Italian SMEs and the relationship between the firms’ networking abilities and dynamic capabilities," Journal of Business Research, Elsevier, vol. 114(C), pages 313-324.
    2. Sheng, Margaret L. & Saide, Saide, 2021. "Supply chain survivability in crisis times through a viable system perspective: Big data, knowledge ambidexterity, and the mediating role of virtual enterprise," Journal of Business Research, Elsevier, vol. 137(C), pages 567-578.
    3. Alexandre de A. Gomes Júnior & Vanessa B. Schramm, 2022. "Problem Structuring Methods: A Review of Advances Over the Last Decade," Systemic Practice and Action Research, Springer, vol. 35(1), pages 55-88, February.

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