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E-government adoption in public administration organizations: integrating institutional theory perspective and resource-based view

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  • Daqing Zheng
  • Jin Chen
  • Lihua Huang
  • Cheng Zhang

Abstract

We develop and test a theoretical model to investigate the adoption of government-to-government (G2G) information systems in public administration organizations. Specifically, this model explains how top management commitment (TMC) mediates the impact of external institutional pressures on internal organizational resource allocation, which finally leads to the adoption decision. The hypotheses were tested using survey data from public administration organizations in China. Results from partial least squares analyses suggest that coercive and normative pressures positively affect TMC, which then positively affects financial and information technology (IT) human resources in the G2G adoption process. In turn, financial and IT human resources are confirmed to positively affect the intention to adopt G2G. Surprisingly, we do not find support for our hypothesis that mimetic pressures directly influence TMC. Rather, a post hoc analysis implies that mimetic pressures indirectly influence TMC via the influence of coercive pressures. Our findings provide important managerial implications for public administration organizations.

Suggested Citation

  • Daqing Zheng & Jin Chen & Lihua Huang & Cheng Zhang, 2013. "E-government adoption in public administration organizations: integrating institutional theory perspective and resource-based view," European Journal of Information Systems, Taylor & Francis Journals, vol. 22(2), pages 221-234, March.
    • Handle: RePEc:taf:tjisxx:v:22:y:2013:i:2:p:221-234
    DOI: 10.1057/ejis.2012.28
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    Cited by:

    1. Huiying Zhang & Zijian Zhu, 2024. "Mobile Government Service Promotion Strategies: Exploring Sustainable Development Pathways Based on Provincial Government Practices in China," Sustainability, MDPI, vol. 16(16), pages 1-21, August.
    2. Alireza Hashemi & Reza Tahmasebi & Ali Naghi Amiri & Seyyed Mojtaba Emami, 2024. "HR actors’ responses to institutional contradictions: a systematic review," Management Review Quarterly, Springer, vol. 74(3), pages 1945-1973, September.

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