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The role of dynamic capabilities in e-business transformation

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  • Elizabeth M Daniel
  • Hugh N Wilson

Abstract

The domain of e-business is characterised by rapid change and in such markets managers can no longer rely on the resources that they have assembled to provide their extant competitive position. Instead they must be able to combine resources in new ways, gain additional resources and dispose of superfluous resources, and to do this repeatedly and rapidly if they are to compete successfully. The term ‘dynamic capabilities’ is emerging in the strategic management literature for these skills. This study seeks to identify the dynamic capabilities that are necessary for e-business transformation and to identify practices in developing these capabilities that are both effective and common across companies, and might therefore be considered as ‘best practice’. Eight distinct dynamic capabilities are identified, each appearing to address either innovative or integrative aspects of e-business transformation. Consistent with previous studies of dynamic markets it was found that ‘best practice’ involved simple, experiential and iterative approaches to these necessary capabilities.

Suggested Citation

  • Elizabeth M Daniel & Hugh N Wilson, 2003. "The role of dynamic capabilities in e-business transformation," European Journal of Information Systems, Taylor & Francis Journals, vol. 12(4), pages 282-296, December.
    • Handle: RePEc:taf:tjisxx:v:12:y:2003:i:4:p:282-296
    DOI: 10.1057/palgrave.ejis.3000478
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    Cited by:

    1. Phan, Tien-Thao Cong & Dang, Tri-Quan & Nguyen, Luan-Thanh, 2023. "Consumer trust in social network sites in Vietnam: PLS-SEM-ANN analysis," EconStor Conference Papers 278766, ZBW - Leibniz Information Centre for Economics.
    2. Phan, Công Thảo Tiên & Đặng, Quan Trí & Nguyễn, Thành Luân, 2023. "Belief of Customers in Social Commerce Performed via Social Networking Sites: An Empirical Study from Hồ Chí Minh City," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 214(2), pages 61-80.
    3. Maren Schlömer & Hendrik Wilhelm & Indre Maurer & Frank Wallau, 2013. "Die Wirkung dynamischer Fähigkeiten auf die Effektivität und Effizienz operativer Prozesse," Schmalenbach Journal of Business Research, Springer, vol. 65(3), pages 214-243, May.
    4. Douglas Cumming & Sofia Johan & Zaheer Khan & Martin Meyer, 2023. "E-Commerce Policy and International Business," Management International Review, Springer, vol. 63(1), pages 3-25, February.

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