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Tolerance for workplace incivility, employee cynicism and job search behavior

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  • A. Mohammed Abubakar
  • Huda Abdullah Megeirhi
  • Belal Shneikat

Abstract

Workplace incivility is a source of predominant stress in organizations, and a vital cause for job search behavior (JSB). Drawing upon conservation resource theory, this paper examines the relationship between tolerance for workplace incivility (TWI), JSB and cynicism among employed individuals. Utilizing data obtain from n = 331 hotel employees in Jordan, a structural equation modeling was applied. The data revealed that (1) TWI has a positive impact on JSB; (2) that cynicism has a positive impact on JSB and (3) and that cynicism does not moderate the relationship between TWI and JSB. Theoretical and practical implications are discussed.

Suggested Citation

  • A. Mohammed Abubakar & Huda Abdullah Megeirhi & Belal Shneikat, 2018. "Tolerance for workplace incivility, employee cynicism and job search behavior," The Service Industries Journal, Taylor & Francis Journals, vol. 38(9-10), pages 629-643, July.
    • Handle: RePEc:taf:servic:v:38:y:2018:i:9-10:p:629-643
    DOI: 10.1080/02642069.2017.1420171
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    Cited by:

    1. Ayatakshee Sarkar & Naval Garg & DK Srivastava & BK Punia, 2024. "Can Gratitude Counter Workplace Toxicity? Exploring the Mediating Role of Psychological Capital (PsyCap)," Business Perspectives and Research, , vol. 12(2), pages 261-276, April.
    2. Al-Tal Mohammad Jaber Yousef & Emeagwali Okechukwu Lawrence, 2019. "Knowledge-based HR Practices and Innovation in SMEs," Organizacija, Sciendo, vol. 52(1), pages 6-21, February.
    3. Hur, Won-Moo & Shin, Yuhyung & Shin, Gyeongpyo, 2022. "Daily relationships between customer incivility, organizational control, self-efficacy, and service performance," Journal of Retailing and Consumer Services, Elsevier, vol. 69(C).
    4. Debarun Chakraborty & Wendrila Biswas, 2021. "Think Love, Think Peace, Think Harmony: Rethinking on Industrial Tranquility," Business Perspectives and Research, , vol. 9(1), pages 92-110, January.

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