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Corporate social responsibility and employee’s desire: a social influence perspective

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Listed:
  • Albert John
  • Faisal Qadeer
  • Gulnaz Shahzadi
  • Fu Jia

Abstract

Corporate social responsibility (CSR) is an increasingly important topic in management, especially in organizational behavior field across the globe; however, this concept is still in its infancy in Pakistan. In this study, we examined the effect of employees’ perceptions about CSR on their Desire to have a Significant Impact through Work (DSIW). We suggested the serial mediation of organizational identification and organizational pride in this relationship. The time-lag data of middle managers were collected from a well-known Pakistani firm that is actively engaged in CSR. The data consist of 187 observations and were analyzed using structural equation modeling in AMOS software. The results show that CSR positively affects employees’ identification that in turn make employees proud of their organizational membership and finally pride leads to employees’ DSIW. The study contributes in CSR and organizational behavior literature and provides managerial implication to enhance the positive psychological state of employees.

Suggested Citation

  • Albert John & Faisal Qadeer & Gulnaz Shahzadi & Fu Jia, 2017. "Corporate social responsibility and employee’s desire: a social influence perspective," The Service Industries Journal, Taylor & Francis Journals, vol. 37(13-14), pages 819-832, October.
    • Handle: RePEc:taf:servic:v:37:y:2017:i:13-14:p:819-832
    DOI: 10.1080/02642069.2017.1353081
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    Cited by:

    1. Vatankhah, Sanaz & Darvishi, Maryam, 2018. "An empirical investigation of antecedent and consequences of internal brand equity: Evidence from the airline industry," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 49-58.
    2. Ali Raza & Muhammad Farrukh & Muhammad Khalid Iqbal & Muhammad Farhan & Yihua Wu, 2021. "Corporate social responsibility and employees' voluntary pro‐environmental behavior: The role of organizational pride and employee engagement," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(3), pages 1104-1116, May.
    3. Tiina Onkila & Bhavesh Sarna, 2022. "A systematic literature review on employee relations with CSR: State of art and future research agenda," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(2), pages 435-447, March.
    4. Souad Hassanie & Georgiana Karadas & Okechukwu Lawrence Emeagwali, 2021. "Do CSR Perceptions Influence Work Outcomes in the Health Care Sector? The Mediating Role of Organizational Identification and Employee Attachment," Sustainability, MDPI, vol. 13(17), pages 1-16, September.
    5. Faisal Mahmood & Faisal Qadeer & Zaheer Abbas & Muhammadi & Iqtidar Hussain & Maria Saleem & Akhlaq Hussain & Jaffar Aman, 2020. "Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight," Sustainability, MDPI, vol. 12(7), pages 1-16, March.

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