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An operational model of safety management for service providers in manufacturing industry

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  • Sanna Nenonen

Abstract

Service providers encounter problems in trying to meet safety requirements set by legislation and multiple customers. This article introduces an operational model for service providers to promote and ease the management of safety. The model guides providers organising safety management within their own company and at customers' worksites, and encourages utilising good safety performance as an asset. The operational model is constructed by paying attention to the relevant legislation, encountered safety management problems, contributory factors of accidents, and the needs of organisations operating in manufacturing. According to the user reviews, the model's novel way of combining theoretical information, legal requirements, practical examples and tools, and a particular service provider viewpoint is a beneficial approach to the introduction of safety management.

Suggested Citation

  • Sanna Nenonen, 2013. "An operational model of safety management for service providers in manufacturing industry," The Service Industries Journal, Taylor & Francis Journals, vol. 33(1), pages 99-114, January.
    • Handle: RePEc:taf:servic:v:33:y:2013:i:1:p:99-114
    DOI: 10.1080/02642069.2011.600442
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    References listed on IDEAS

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    1. McIvor,Ronan, 2005. "The Outsourcing Process," Cambridge Books, Cambridge University Press, number 9780521844116, October.
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    Cited by:

    1. Fiona Edgar & Alan Geare & David Saunders & Maike Beacker & Ilai Faanunu, 2017. "A transformative service research agenda: a study of workers’ well-being," The Service Industries Journal, Taylor & Francis Journals, vol. 37(1), pages 84-104, January.

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