Off-shoring in the contact centre industry and employment in the North West of England
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DOI: 10.1080/02642060802294920
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References listed on IDEAS
- Laura Abramovsky & Rachel Griffith, 2006.
"Outsourcing and Offshoring of Business Services: How Important is ICT?,"
Journal of the European Economic Association, MIT Press, vol. 4(2-3), pages 594-601, 04-05.
- Laura Abramovsky & Rachel Griffith, 2005. "Outsourcing and offshoring of business services: how important is ICT?," IFS Working Papers W05/22, Institute for Fiscal Studies.
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