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Diversity of innovation patterns in services

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  • Xavier Vence
  • Alexandre Trigo

Abstract

Recently, literature on innovation in service activities has increased significantly. Much effort has been concentrated on understanding the importance of innovation for these activities, and on stressing innovative differences relative to the manufacturing innovation model. However, a deeper understanding is needed in three main areas: the degree of innovation heterogeneity among different service activities, the factors that explain this heterogeneity, and the primary drivers of the innovation process for each activity. Using results from the Third Community Innovation Survey, this paper aims to identify the extent to which there are similarities and differences in the main innovation attributes in four important service sub-sectors. After describing the characteristics of innovation and the behavior of variables in the sub-sectors, a typology of innovation patterns is identified.

Suggested Citation

  • Xavier Vence & Alexandre Trigo, 2008. "Diversity of innovation patterns in services," The Service Industries Journal, Taylor & Francis Journals, vol. 29(12), pages 1635-1657, September.
    • Handle: RePEc:taf:servic:v:29:y:2008:i:12:p:1635-1657
    DOI: 10.1080/02642060902793631
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    Cited by:

    1. Alexandre Trigo, 2013. "The Nature of Innovation in R&D- and Non-R&D-Intensive Service Firms: Evidence from Firm-Level Latent Class Analysis," Industry and Innovation, Taylor & Francis Journals, vol. 20(1), pages 48-68, January.
    2. Paul Wakke & Knut Blind & Florian Ramel, 2016. "The impact of participation within formal standardization on firm performance," Journal of Productivity Analysis, Springer, vol. 45(3), pages 317-330, June.
    3. Krzysztof Borodako & Jadwiga Berbeka & Michał Rudnicki, 2015. "Tourism Enterprises as Buyers of Knowledge-Intensive Business Services," SAGE Open, , vol. 5(1), pages 21582440155, January.
    4. Dieter De Smet & Anne-Laure Mention & Marko Torkkeli, 2016. "Involving High Net Worth Individuals (HNWI) for financial services innovation," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 21(3), pages 226-239, September.

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