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The intrapreneur role of the development directors in an international hotel group

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  • Levent Altinay

Abstract

This article fills a gap in the research undertaken into the role of intrapreneurs in the international expansion process of an organisation. The intrapreneurial role of development directors (DDs) in implementing franchising decisions in an international hotel group was investigated. In-depth interviews, observations and document analysis were used as the data collection techniques. Findings suggest that human factors play an important role in the expansion process and, in a culturally diverse context, franchising is very much the concern of the development directors who provide the attributes of intrapreneurs, both in the organisation and externally in the market.

Suggested Citation

  • Levent Altinay, 2005. "The intrapreneur role of the development directors in an international hotel group," The Service Industries Journal, Taylor & Francis Journals, vol. 25(3), pages 403-419, April.
    • Handle: RePEc:taf:servic:v:25:y:2005:i:3:p:403-419
    DOI: 10.1080/02642060500050707
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    References listed on IDEAS

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    1. Eliezer Geisler, 1993. "Middle Managers as Internal Corporate Entrepreneurs: An Unfolding Agenda," Interfaces, INFORMS, vol. 23(6), pages 52-63, December.
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    Cited by:

    1. Lalatendu Kesari Jena & Nazia Zabin Memon, 2018. "Does Workplace Flexibility Usher Innovation? A Moderated Mediation Model on the Enablers of Innovative Workplace Behavior," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(1), pages 5-17, March.
    2. Andrea Rey-Martí & Domingo Ribeiro-Soriano & Daniel Palacios-Marqués, 2016. "Entrepreneurial attributes of human capital and contingency factors in the culinary tourism," International Entrepreneurship and Management Journal, Springer, vol. 12(1), pages 67-85, March.
    3. Petra C. M. Neessen & Marjolein C. J. Caniëls & Bart Vos & Jeroen P. Jong, 2019. "The intrapreneurial employee: toward an integrated model of intrapreneurship and research agenda," International Entrepreneurship and Management Journal, Springer, vol. 15(2), pages 545-571, June.
    4. Domingo Soriano & Gary Castrogiovanni, 2012. "The impact of education, experience and inner circle advisors on SME performance: insights from a study of public development centers," Small Business Economics, Springer, vol. 38(3), pages 333-349, April.
    5. Soriano, Domingo Ribeiro, 2010. "Management factors affecting the performance of technology firms," Journal of Business Research, Elsevier, vol. 63(5), pages 463-470, May.
    6. Smith, Lisa & Rees, Patricia & Murray, Noel, 2016. "Turning entrepreneurs into intrapreneurs: Thomas Cook, a case-study," Tourism Management, Elsevier, vol. 56(C), pages 191-204.
    7. Chin-Tsai Lin & Pin-Ju Juan, 2010. "Measuring location selection factors for international resort parks," Quality & Quantity: International Journal of Methodology, Springer, vol. 44(6), pages 1257-1270, October.
    8. Katja Maria Hydle & Tor Helge Aas & Karl Joachim Breunig, 2014. "Characteristics of Intrapreneurs in Scale-Intensive Service Firms," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 10(2), pages 89-118.
    9. Fernando Peris Bonet & Carlos Rueda Armengot & Miguel Ángel Galindo Martín, 2011. "Entrepreneurial success and human resources," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(1), pages 68-80, March.

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