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Value co-destruction through misintegration of resources within a public service ecosystem

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  • Johanna Liljeroos-Cork
  • Mika Luhtala

Abstract

The concept of public service ecosystem is gaining much interest in discourses concerning value co-destruction in public service delivery. We adopt public service ecosystem as a perspective to view value co-destruction within infrastructure industry through misintegration of resources. To us, value destruction represents a decline in individual, organizational or societal well-being. Our research identifies hybridity, temporality, interconnectedness, and interdependence as pivotal characteristics of the public service ecosystem leading to misintegration of resources. We argue that mitigating value co-destruction requires a focus on institutional arrangements, structures, and incentives to align value creation processes and bridge gaps in the public service ecosystem.

Suggested Citation

  • Johanna Liljeroos-Cork & Mika Luhtala, 2025. "Value co-destruction through misintegration of resources within a public service ecosystem," Public Management Review, Taylor & Francis Journals, vol. 27(3), pages 722-745, March.
    • Handle: RePEc:taf:rpxmxx:v:27:y:2025:i:3:p:722-745
    DOI: 10.1080/14719037.2024.2366986
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