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Abusive supervision and turnover intention among public servants: the roles of psychological distress and person-organization fit

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  • Nhung Thi Hong Nguyen
  • Diep Nguyen
  • Stephen Teo
  • Matthew J. Xerri

Abstract

This study integrates social cognitive and cognitive dissonance theories to examine the influence of abusive supervision on public servants. By employing Hayes’ Process macro and investigating a cohort of 468 US public servants, we found that abusive supervision is positively related to turnover intention via psychological distress. Notably, the adverse impact of abusive supervision is more pronounced among subordinates with a strong person-organization fit. Given the prevailing retention challenges in the public sector, our research offers novel insights into retaining well-matched personnel through the cultivation of positive workplace social connections.

Suggested Citation

  • Nhung Thi Hong Nguyen & Diep Nguyen & Stephen Teo & Matthew J. Xerri, 2024. "Abusive supervision and turnover intention among public servants: the roles of psychological distress and person-organization fit," Public Management Review, Taylor & Francis Journals, vol. 26(11), pages 3201-3226, November.
    • Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:11:p:3201-3226
    DOI: 10.1080/14719037.2023.2287489
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