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To measure or not to measure?An empirical investigation of social impact measurement in UK social enterprises

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  • Catherine Liston-Heyes
  • Gordon Liu

Abstract

Social enterprises (SE) – organizations with a dual mission to generate economic and social value – have become important players in the delivery of public services in the UK and elsewhere. While public sector value-for-money imperatives encourages these hybrid organizations to provide estimates of their social and economic impact, relatively little is known about who does so. Using institutional perspectives and large-sample data produced by Social Enterprises UK, we empirically document the uptake of social impact measurement in this sector and the extent to which context, the nature of the impact and stakeholders involvement explain differences in participation rates.

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  • Catherine Liston-Heyes & Gordon Liu, 2021. "To measure or not to measure?An empirical investigation of social impact measurement in UK social enterprises," Public Management Review, Taylor & Francis Journals, vol. 23(5), pages 687-709, May.
    • Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:5:p:687-709
    DOI: 10.1080/14719037.2020.1865435
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    Cited by:

    1. Lortie, Jason & Cox, Kevin C. & Roundy, Philip T., 2022. "Social impact models, legitimacy perceptions, and consumer responses to social ventures," Journal of Business Research, Elsevier, vol. 144(C), pages 312-321.
    2. Leah Feor & Amelia Clarke & Ilona Dougherty, 2023. "Social Impact Measurement: A Systematic Literature Review and Future Research Directions," World, MDPI, vol. 4(4), pages 1-22, December.

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