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Collaborative public management: coordinated value propositions among public service organizations

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Listed:
  • Erik Eriksson
  • Thomas Andersson
  • Andreas Hellström
  • Christian Gadolin
  • Svante Lifvergren

Abstract

Drawing from collaborative public management, this article seeks to contribute to public service logic by focusing on what precedes the public service user’s realization of value: the value proposition. A new care model for elderly people with multiple chronic diseases shows that coordinators with an inter-organizational mission, vertical and horizontal supporting structures, trust established through relationships, and recognition of service systems’ embeddedness in social systems are pivotal for the ability of public service organizations to develop coordinated value propositions. The contribution to policy and practice is an increased understanding of a coherent, rather than fragmented, welfare system for users/citizens.

Suggested Citation

  • Erik Eriksson & Thomas Andersson & Andreas Hellström & Christian Gadolin & Svante Lifvergren, 2020. "Collaborative public management: coordinated value propositions among public service organizations," Public Management Review, Taylor & Francis Journals, vol. 22(6), pages 791-812, June.
    • Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:6:p:791-812
    DOI: 10.1080/14719037.2019.1604793
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    Cited by:

    1. Maria Taivalsaari Røhnebæk & Valérie François & Norbert Kiss & Alberto Peralta & Luis Rubalcaba & Kirsty Strokosch & Edwina Yida Zhu, 2024. "Public service logic and the creation of value propositions through framing," Public Management Review, Taylor & Francis Journals, vol. 26(2), pages 399-420, February.
    2. Massimo Finocchiaro Castroa & Calogero Guccio & Ilde Rizzo, 2023. "How 'one-size-fits-all' public works contract does it better? An assessment of infrastructure provision in Italy," Papers 2304.10776, arXiv.org.
    3. Yue Wang & Honggen Zhu & Noshaba Aziz & Yu Liu, 2023. "Does Social Capital Improve the Effectiveness of Public Service? An Insight from Rural-to-Urban Migrants in China," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 165(2), pages 431-452, January.

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