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How to foster collaborative performance management? Key factors in the US federal agencies

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  • Iseul Choi
  • Donald Moynihan

Abstract

Public employees are urged to be tireless collaborators and skilled performance managers, but can they be both at the same time? We describe two approaches to collaborative performance management observed in the US federal performance system: interagency collaboration to achieve cross-agency goals, and intra-agency collaboration to achieve agency goals. We find that some factors that reinforce intra-agency collaboration – accountability to agency goals, investment in the agency performance system – fail to support, or even undercut, interagency collaboration. However, other factors – seniority, participation in goal-setting, and goal salience – can encourage both types of collaborative performance management.

Suggested Citation

  • Iseul Choi & Donald Moynihan, 2019. "How to foster collaborative performance management? Key factors in the US federal agencies," Public Management Review, Taylor & Francis Journals, vol. 21(10), pages 1538-1559, October.
    • Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1538-1559
    DOI: 10.1080/14719037.2019.1571275
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    Cited by:

    1. Xiaodan Wang & Xin Wang & Tinghui Huang & Limin Liu & Xiaohui Chen & Xin Yang & Jia Lu & Hanxi Wang, 2023. "Relationship between the Latent Profile of Online Socially Regulated Learning and Collaborative Learning Motivation," Sustainability, MDPI, vol. 16(1), pages 1-16, December.
    2. Carmine Bianchi & Robinson Salazar Rua, 2022. "A feedback view of behavioural distortions from perceived public service gaps at ‘street‐level’ policy implementation: The case of unintended outcomes in public schools," Systems Research and Behavioral Science, Wiley Blackwell, vol. 39(1), pages 63-84, January.
    3. Milena Vainieri & Francesca Ferrè & Stefania Manetti, 2021. "An Integrated Framework to Measure the Performance of Inter-Organizational Programme on Health Technology Assessment," Sustainability, MDPI, vol. 13(7), pages 1-17, March.

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