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Citizens’ e-participation on agenda setting in local governance: Do individual social capital and e-participation management matter?

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  • Jooho Lee
  • Soonhee Kim

Abstract

Although a growing body of literature has touted e-participation as a means of facilitating greater citizen participation in policy decision-making processes, little is known about the driving forces behind citizens’ use of e-participation. Based on a literature review of social capital and citizen participation, this study develops and tests a model proposing that three dimensions of social capital and three dimensions of citizen participation management should be positively associated with e-participation in agenda setting. Using data from a Korean e-participation survey conducted in 2009, we found that citizens tend to be more active e-participants when they have greater trust in government and are weakly tied to offline social groups. We also found that citizen participants’ perception of government responsiveness to their input can facilitate their e-participation. The study findings imply that local governments should pay more attention to the function of public trust in local government and provide quality feedback in response to citizen input. They should also be sensitive to how the social factors of e-participants can facilitate involvement in agenda setting.

Suggested Citation

  • Jooho Lee & Soonhee Kim, 2018. "Citizens’ e-participation on agenda setting in local governance: Do individual social capital and e-participation management matter?," Public Management Review, Taylor & Francis Journals, vol. 20(6), pages 873-895, June.
  • Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:6:p:873-895
    DOI: 10.1080/14719037.2017.1340507
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    Cited by:

    1. Qi Wang & Mengdi Liu & Jintao Xu & Bing Zhang, 2023. "Blow the Lid Off: Public Complaints, Bargaining Power, and Government Responsiveness on Social Media," Environmental & Resource Economics, Springer;European Association of Environmental and Resource Economists, vol. 85(1), pages 133-166, May.
    2. Wang, Qi & Liu, Mengdi & Xu, Jintao & Zhang, Bing, 2023. "Blow the Lid Off: Public Complaints, Bargaining Power, and Government Responsiveness on Social Media," EfD Discussion Paper 23-5, Environment for Development, University of Gothenburg.
    3. Zongfeng Sun & Jintao Li, 2020. "The Effects of Performance of Public Sector Health System on Quality of Life in China: Evidence from the CGSS2015," IJERPH, MDPI, vol. 17(8), pages 1-16, April.
    4. Pan Zhang & Zhouling Bai, 2024. "Leaving messages as coproduction: impact of government COVID-19 non-pharmaceutical interventions on citizens’ online participation in China," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-12, December.

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