IDEAS home Printed from https://ideas.repec.org/a/taf/rcitxx/v24y2021i7p934-951.html
   My bibliography  Save this article

COVID-19, mental health problems, and their detrimental effects on hotel employees’ propensity to be late for work, absenteeism, and life satisfaction

Author

Listed:
  • Osman M. Karatepe
  • Mehmet Bahri Saydam
  • Fevzi Okumus

Abstract

The extant literature is bereft of evidence about the detrimental outcomes of the COVID-19 pandemic on hotel employees’ mental health (MH) and work and nonwork outcomes. Therefore, our paper examines MH problems as a mediator of the effect of COVID-19 as a stressor on propensity to be late for work (PLW) and absenteeism, as well as life satisfaction (LS). One hundred and fifty-one employees in two national five-star hotels in Turkey completed Web-based surveys. The previously mentioned linkages were gauged via structural equation modelling. Study results reveal that employees who are at risk of getting infected by COVID-19 are beset with MH problems at elevated levels. These employees in turn exhibit PLW and absences from work and display low levels of LS. The results further demonstrate that the threat of COVID-19 triggers employees’ absenteeism. Our paper provides theoretical implications and recommendations for managers in the hospitality industry.

Suggested Citation

  • Osman M. Karatepe & Mehmet Bahri Saydam & Fevzi Okumus, 2021. "COVID-19, mental health problems, and their detrimental effects on hotel employees’ propensity to be late for work, absenteeism, and life satisfaction," Current Issues in Tourism, Taylor & Francis Journals, vol. 24(7), pages 934-951, April.
  • Handle: RePEc:taf:rcitxx:v:24:y:2021:i:7:p:934-951
    DOI: 10.1080/13683500.2021.1884665
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/13683500.2021.1884665
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/13683500.2021.1884665?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Anita Padmanabhanunni & Tyrone B. Pretorius & Serena Ann Isaacs, 2023. "Satisfied with Life? The Protective Function of Life Satisfaction in the Relationship between Perceived Stress and Negative Mental Health Outcomes," IJERPH, MDPI, vol. 20(18), pages 1-11, September.
    2. Dr. Sara Sarwari & Tanvir Ahmed Minar, 2024. "Covid 19: Resilience-Building Strategies for Elevating Customer Satisfaction in the Luxury Hotel Industry," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(4), pages 940-959, April.
    3. Ibrahim A. Elshaer & Mohamed Algezawy & Mohanad M. S. Ghaleb & Shaimaa A. Mohamed & Alaa M. S. Azazz, 2023. "The Impact of Social Loafing on Turnover Intention for Tourism Employees Post COVID-19: The Mediating Role of Mental Health," IJERPH, MDPI, vol. 20(9), pages 1-16, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:rcitxx:v:24:y:2021:i:7:p:934-951. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/rcit .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.