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The Government Transformation Programme of Malaysia: a successful approach to public service reform

Author

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  • John Antony Xavier
  • Noore Alam Siddiquee
  • Mohd Zin Mohamed

Abstract

The 2009 Malaysian Government Transformation Programme (GTP) could be useful as a model for reform given its positive impact on improving public services in targeted key result areas. This paper assesses the GTP's approach in the context of the wider debate on whether reforms should be based on best practices or whether they should be diagnostic or problem-solving in approach. The GTP's success was largely the result of blending both approaches. The GTP experience in Malaysia provides a number of insights and lessons for delivering intelligent reforms quickly and effectively.

Suggested Citation

  • John Antony Xavier & Noore Alam Siddiquee & Mohd Zin Mohamed, 2016. "The Government Transformation Programme of Malaysia: a successful approach to public service reform," Public Money & Management, Taylor & Francis Journals, vol. 36(2), pages 81-87, March.
    • Handle: RePEc:taf:pubmmg:v:36:y:2016:i:2:p:81-87
    DOI: 10.1080/09540962.2016.1118927
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    Cited by:

    1. Shila Devi Ramadass & Murali Sambasivan & John Antony Xavier, 2018. "Collaboration outcomes in a public sector: impact of governance, leadership, interdependence and relational capital," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 22(3), pages 749-771, September.
    2. Balobanov, Alexandr (Балобанов, Александр) & Atnashev, Timur (Атнашев, Тимур) & Moreeva, Sofia (Мореева, София) & Shulman, Ekaterina (Шульман, Екатерина), 2018. "Methodological and Regulatory Approaches to the Completion of the Strategic Management Loop and its Integration with the Software and Budget Management Contours [Методологические И Нормативно-Право," Working Papers 061818, Russian Presidential Academy of National Economy and Public Administration.
    3. Kardina Kamaruddin & Indra Abeysekera, 2021. "Intellectual Capital and Sustainable Economic Performance in the Public Sector: The Context of the New Public Management in Malaysia," Sustainability, MDPI, vol. 13(14), pages 1-16, July.
    4. John Antony Xavier & Carmine Bianchi, 2020. "An outcome-based dynamic performance management approach to collaborative governance in crime control: insights from Malaysia," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 24(4), pages 1089-1114, December.

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